Results-driven supervisor with expertise in staff training, operational management, and safety compliance. Proven ability to enhance team performance and ensure customer satisfaction.
Overview
20
20
years of professional experience
Work History
Supervisor
Unifi Aviation
San Antonio, Texas
02.2023 - Current
Managed daily operations to ensure adherence to safety and security protocols, enhancing operational reliability.
Trained new team members on operational procedures and customer service standards.
Guided subordinates on job duties and responsibilities, fostering a clear understanding of expectations.
Communicated with airline representatives to relay service updates and changes, ensuring alignment and operational continuity.
Coordinating Supervisor
Premier Home Health Care Services
New York, New York
05.2006 - 01.2020
Coordinated scheduling for home health aides and clients to ensure timely service.
Managed staff training programs to enhance caregiver skills and compliance.
Developed policies and procedures to improve operational efficiency in service delivery.
Facilitated communication between clients, families, and healthcare professionals.