Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nancy Duran

San Bernardino,CA

Summary

Dynamic and results-driven warehouse professional with over a decade of experience leading high-performing teams in distribution, logistics, and inventory control. Recognized for optimizing workflow, cutting operational costs, and achieving exceptional service levels in fast-paced environments. Proven ability to manage large teams, implement process improvements, and foster a culture of accountability, and safety. Fluent in English and Spanish, with a solid command of modern warehouse systems and compliance protocols.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Production Supervisor

JC Penney Warehouse
San Bernardino, CA
12.2022 - 04.2025
  • Directed 30+ team members across warehouse operations, ensuring seamless production workflows and adherence to safety standards.
  • Increased productivity by 20% through effective scheduling, team motivation, and real-time problem solving.
  • Led training initiatives that reduced error rates and increased operational efficiency.
  • Collaborated with cross-functional leaders to implement cost-saving strategies.

Quality Assurance Supervisor

FabFitFun I
Chino, CA
01.2021 - 12.2022
  • Spearheaded QA operations for seasonal and core products, managing a team of 13+ associates.
  • Achieved a 99.5% accuracy rate in quality control through strategic inspection systems and analytics.
  • Introduced corrective action plans that decreased defects and enhanced customer satisfaction.

Outbound / Allocating Group Leader

DB Schenker Logistics
Ontario, CA
01.2017 - 01.2021
  • Oversaw outbound logistics, leading 20+ staff to exceed daily shipment and inventory goals.
  • Designed and executed allocation plans that ensured 100% fulfillment rates for outbound orders.
  • Implemented trailer load optimization processes that cut loading times by 25%.

Department Manager

Kmart Distribution Center (Sears Holdings)
Ontario, CA
01.2014 - 01.2017
  • Managed dual departments (Receiving and Putaway) with 20+ employees, improving receiving throughput by 30%.
  • Reduced product damage and shrink through process redesign and staff retraining.
  • Delivered consistent performance improvements using KPI tracking and daily performance audits.

Production Supervisor

Burlington Coat Distribution Center
San Bernardino, CA
01.2009 - 01.2014
  • Promoted twice in five years due to strong leadership and operational knowledge.
  • Championed WMS upgrade and trained 9+ associates in Dematic and Xtier systems.
  • Improved accountability and shipping accuracy by recovering 4% of lost inventory monthly.
  • Represented company in national warehouse efficiency projects and training rollouts.

Education

Certificate - Program & Management Analysis

San Bernardino Valley College
San Bernardino
01.2007

High School Diploma -

San Bernardino High School
San Bernardino, CA
06-2006

Skills

  • High-volume production oversight
  • Inventory optimization and QA control
  • Osha compliance and safety training
  • Forklift operations (certified)
  • WMS: Dematic
  • WMS: Xtier
  • WMS: RedPrairie
  • WMS: DMS
  • WMS: DCMS
  • WMS: RF Scanners
  • WMS: SDI
  • Pro-act (payroll systems)
  • Quest (quality control systems)
  • Microsoft Office Suite (Excel, Word, PowerPoint)

Certification

Forklift Certifications, Stand-up, Clamp, Slip, Electric Pallet Jack

Timeline

Production Supervisor

JC Penney Warehouse
12.2022 - 04.2025

Quality Assurance Supervisor

FabFitFun I
01.2021 - 12.2022

Outbound / Allocating Group Leader

DB Schenker Logistics
01.2017 - 01.2021

Department Manager

Kmart Distribution Center (Sears Holdings)
01.2014 - 01.2017

Production Supervisor

Burlington Coat Distribution Center
01.2009 - 01.2014

Certificate - Program & Management Analysis

San Bernardino Valley College

High School Diploma -

San Bernardino High School

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