Nancy Emery

• Assisted residents with daily living skills.
• Responded to apartment issues, complaints and concerns.
• Responded to resident appointment, medical information and mental health support needs.
• Maintained and organized and responsive front desk including phone and information technology tasks.
• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Mediated conflict resolution with de-escalation skills
• Enforced policies and safety standards through Camara monitoring and building rounds.

• Completed data entry tasks supporting fundraising. Used Salesforce softwar
• Supported members in a welcoming and inclusive manner. Respected all genders and celebrated the lives of people living with HIV/AIDS

Supported care home residents with nursing care, mental health support and medication administration.

Provided facility housekeeping and maintenance.

Collaborated with medical professionals.

Completed professional charting daily.

• Managed educational program budget, wrote grant proposals.
• Designed and implemented educational programs that were culturally appropriate for Deaf, Hard of hearing and Deafblind communities.
• Trained peer educators for prevention outreach
• Completed fellowship with Center for Disease and prevention on the topic of culturally competent HIV prevention.