Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Figueroa

Houston ,TX

Summary

Dedicated Housekeeper with proven expertise in maintaining cleanliness and upholding health and safety standards, honed at Dick’s House Sport. Exceptional at teamwork and customer service, ensuring guest satisfaction through meticulous attention to detail and efficient communication. Adapted swiftly to diverse environments, demonstrating a strong work ethic and excellent verbal communication skills.

Overview

4
4
years of professional experience

Work History

Housekeeper

Dick’s House Sport
03.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Dillards

Dillards Department Store
09.2021 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Profesor Rodrigo Flores
El Salvador

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Residential cleaning
  • Kitchen cleaning
  • Dusting furniture
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Window cleaning
  • Interior and exterior cleaning
  • Restroom detailing

Timeline

Dillards

Dillards Department Store
09.2021 - 11.2024

Housekeeper

Dick’s House Sport
03.2021 - Current

Profesor Rodrigo Flores

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Nancy Figueroa