Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Frias De Arzeno

San Antonio,TX

Summary

Dynamic and dedicated Guest Event Expert with extensive experience at San Antonio Marriott Rivercenter. Proven ability to deliver exceptional customer service and create memorable experiences through teamwork and problem-solving. Skilled in event execution and maintaining high standards of quality, ensuring guest satisfaction at every occasion.

Overview

10
10
years of professional experience

Work History

Guest Event Expert

San Antonio Marriott Rivercenter on the Riverwalk
San Antonio, TX
05.2022 - Current

I'm skilled in a wide range of event functions with responsibility for making sure the event is well executed from start to finish.

On-call Banquet Server

Hotel Emma
San Antonio, TX
06.2016 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Responded to guest inquiries and requests promptly and courteously.

On-Call Banquet Server

Hilton Palacio Del Rio
San Antonio, TX
10.2015 - Current
  • Delivered exceptional customer service during banquet events.
  • Set up and dismantled event spaces in accordance with specified layouts.
  • Managed guest inquiries and addressed concerns promptly to enhance satisfaction.

Banquet Server

Omni La Mansion Del Rio & Mokara Hotel and Spa
San Antonio, TX
09.2015 - 08.2024

Set up banquet room and serve food and bevebeverage in a friendly, courteous and professional manner according to high standards of quality.

Education

High School Diploma -

CELP
Santo Domingo, Dominican Republic

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Guest Event Expert

San Antonio Marriott Rivercenter on the Riverwalk
05.2022 - Current

On-call Banquet Server

Hotel Emma
06.2016 - Current

On-Call Banquet Server

Hilton Palacio Del Rio
10.2015 - Current

Banquet Server

Omni La Mansion Del Rio & Mokara Hotel and Spa
09.2015 - 08.2024

High School Diploma -

CELP
Nancy Frias De Arzeno