Nancy Garcia
Houston
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flip Assistant
Children’s Museum of Houston
03.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Ensure daily refurbishment of flip kits and the creation of new materials to enhance children's day-to-day literacy skills through interactive and well structured resources
- Complete "My Keep-It Kits" for summer camp programs, incorporating a bilingual book along with an engaging activity to support diverse literacy experience.
Discovery Guide
Children’s Museum of Houston
06.2021 - 03.2024
- Provided exceptional customer service by addressing visitor inquiries and concerns promptly and professionally.
- Facilitated group discussions during guided tours, encouraging critical thinking and curiosity among participants.
- Assisted in the development of new exhibits for increased visitor satisfaction and engagement.
Education
Bachelor’s - General Business
University of Houston-Downtown, College of Business
Houston, TX05-2026
Associate of Arts - Business
Houston Community College
Houston, TX12.2022
Skills
- Fluent in Spanish and English
- Strong customer service
- Dependable in responsibilities
- Adaptable learner
- Effective communication
- Collaborative teamwork
- Time management
- Attention to detail
- Problem-solving
- Relationship building
ACTIVITIES
Children’s Museum of Houston
Discovery Squad | May-August 2019
- Escort visitors to private events or a specific exhibit in the museum
- Assist meet and greets, wear costumes or other special attire when necessary
- Received the president’s volunteer service award (2019) volunteered 120 hours
Accomplishments
Sensory Inclusive Certified - May, 2025
First Aid Certified - January, 2025
Certification
First Aid Certified - January 2025
KultureCity Sensory Inclusive Certified- May 2025
Timeline
Flip Assistant
Children’s Museum of Houston
03.2024 - Current
Discovery Guide
Children’s Museum of Houston
06.2021 - 03.2024
Bachelor’s - General Business
University of Houston-Downtown, College of Business
Associate of Arts - Business
Houston Community College
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