Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Gilman

Wrightstown,NJ

Summary

Dynamic professional with extensive experience in cleaning and customer service, notably as a House Cleaner. Proven ability to enhance client satisfaction through meticulous attention to detail and effective communication. Skilled in sanitization and housekeeping, consistently receiving positive feedback for exceptional service delivery and strong work ethic. Very versatile in using tools for repairs, lawn and garden care when requested. Great rapport with clients, always willing to go the extra mile.

Overview

40
40
years of professional experience

Work History

House Cleaner

Self-employeed
Wrightstown, NJ
10.2021 - Current
  • Managed scheduling and coordination of cleaning appointments to optimize daily workflow
  • Developed customized cleaning plans based on individual client needs.
  • Maintained inventory of cleaning supplies, ensuring availability for uninterrupted service delivery.
  • Cultivated strong relationships with clients through effective communication and consistent service delivery.
  • Resolved client concerns promptly to maintain trust and retain customer loyalty in competitive market.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Dusted picture frames and wall hangings with cloth.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied trashcans and transported waste to collection areas.

Foster Care Provider

NJ State DYFS
Wrightstown, NJ
04.2008 - 11.2010
  • Provided a safe, nurturing environment for children in foster care.
  • Coordinated services with social workers and other agencies to address children's needs.
  • Developed individualized care plans to support emotional and developmental growth.
  • Monitored behavioral progress and implemented interventions as needed.
  • Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Cared for medically fragile children in need of extensive support.
  • Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
  • Prepared and maintained individual beds and personal space for foster children.
  • Effectively managed financial resources available for the care of each child within state guidelines.

Daycare Owner/Operator

Self-employeed
Hamilton, NJ
09.1992 - 09.2003

I ran a small day care ranging from 3-5 children from infant to pre-k. I provided careful supervision, while providing a fun and safe learning environment.

Teacher, Grade 1

Faith Christian Academy
Hamilton Square, NJ
08.1986 - 06.1992
  • Developed engaging lesson plans aligned with curriculum standards.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Assessed student progress and adapted instruction to meet diverse learning needs.
  • Collaborated with parents to support student development and address concerns.
  • Maintained accurate records of student attendance and academic performance.
  • Incorporated social-emotional learning into daily lessons, promoting empathy, self-awareness, and responsible decision-making among students.
  • Developed strong relationships with parents, maintaining open communication to support student success both inside and outside the classroom.
  • Adapted lesson plans to meet the needs of diverse learners, ensuring all students were challenged appropriately and supported in their academic growth.
  • Organized class field trips that enriched the curriculum, allowing students to make connections between classroom content and real-world experiences.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Taught core subjects of math, science, technology, and history.
  • Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.

Education

High School Diploma -

Falconer High School
Falconer, NY
06.1986

Elementary Education

Clark’s Summit, University
Clarks Summit, PA
05.1986

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen cleaning
  • Floor cleaning
  • Glass cleaning
  • Surface sanitation
  • Floor sweeping
  • Basic repairs
  • Steam cleaning
  • Floor maintenance
  • Carpet vacuuming
  • Mopping and sweeping
  • Excellent oral and written communication
  • Physically strong

Timeline

House Cleaner

Self-employeed
10.2021 - Current

Foster Care Provider

NJ State DYFS
04.2008 - 11.2010

Daycare Owner/Operator

Self-employeed
09.1992 - 09.2003

Teacher, Grade 1

Faith Christian Academy
08.1986 - 06.1992

High School Diploma -

Falconer High School

Elementary Education

Clark’s Summit, University