Summary
Overview
Work History
Education
Skills
Licenses And Volunteer Experience
Languages
Timeline
Generic

Nancy Gonzales

Summary

Experienced Senior Meeting & Event Coordinator with a successful track record in leading high-profile corporate events. Proficient in managing event logistics and collaborating with cross-functional teams for flawless execution. Well-regarded for building and maintaining strong client relationships, resulting in exceptional client satisfaction. Demonstrated ability to deliver large-scale events, oversee budgets, and optimize operations for high-quality outcomes. Skilled in calendar management, vendor negotiations, and effective leadership. Enthusiastic about bringing expertise to a forward-thinking organization and embracing new challenges.

Overview

12
12
years of professional experience

Work History

Sr. Meeting & Event Coordinator

Adobe
09.2016 - Current
  • Managed room bookings for corporate meetings and events, ensuring high-quality execution and client satisfaction across global offices
  • Organized company-wide events for 300+ attendees, optimizing collaboration and outcomes
  • Oversaw logistics, including furniture moves, walkthroughs, event setups, and coordination of key services (catering, security, IT, maintenance), optimizing event workflows
  • Collaborated with cross-functional teams to ensure seamless event execution and successful outcomes
  • Built strong client relationships, ensuring their needs were met throughout the event planning process
  • Contributed to large-scale projects and independently handled ad-hoc assignments

Workplace Support Specialist

Adobe
10.2015 - 09.2016
  • Managed day-to-day operations, ensuring efficient office function and workflow
  • Assisted with logistics and special projects, prioritizing effectively and providing solutions to meet changing needs
  • Oversaw the opening and closing of the Workplace Support office, processed outgoing shipments via USPS, UPS, and FedEx, and maintained inventory and supplies
  • Coordinated with vendors on-site to ensure timely delivery
  • Processed janitorial or maintenance work orders to maintain a clean and functional office environment
  • Utilized ticketing system to track customer requests and prioritize urgent needs
  • Trained new team members on support protocols and tools, enhancing team efficiency and service quality

Office Manager

Farmers Insurance Company
08.2013 - 09.2015
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
  • Established team priorities, maintained schedules and monitored performance
  • Coordinated marketing events and collaborated with external resources to implement new sales strategies
  • Maintained accurate sales records while servicing existing accounts, addressing policy updates, and resolving billing issues
  • Provided escalated client support as the primary point of contact for large accounts, ensuring customer satisfaction
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Education

General - Business Administration, Marketing

CABRILLO COLLEGE
Aptos, CA

Skills

  • Calendar & Room Management
  • Event Planning & Coordination
  • Project Management
  • Client & Vendor Relationship Management
  • Team Leadership & Training
  • Excellent Communication
  • Problem-Solving & Time Management
  • Strategic Planning
  • Microsoft Office Suite
  • ServiceNow
  • SLACK
  • Microsoft Teams
  • Zoom
  • Excel
  • Cross-functional Teamwork

Licenses And Volunteer Experience

  • Notary Public License, #2443149, 2023 - 2027, California Secretary of State
  • SECOND HARVEST of SILICON VALLEY, San Jose, CA, 01/01/24, Present

Languages

Spanish
Native or Bilingual

Timeline

Sr. Meeting & Event Coordinator

Adobe
09.2016 - Current

Workplace Support Specialist

Adobe
10.2015 - 09.2016

Office Manager

Farmers Insurance Company
08.2013 - 09.2015

General - Business Administration, Marketing

CABRILLO COLLEGE
Nancy Gonzales