Morgan McCroskey

• Served as logistics lead for global sales conference in Auckland, New Zealand, supporting international attendee travel and program delivery.
• Supported planning and on-site delivery for conferences, incentive travel recognition programs, and corporate events with focus on attendee experience.
• Coordinated hotel bookings, air and ground transportation, destination activities, off-site events, production, food and beverage, registration, and VIP and speaker logistics.
• Resolved on-site issues in real time and acted as central liaison among internal stakeholders, hotels, venues, and suppliers.
• Built and managed registration websites, attendee communications, rooming lists, transportation manifests, itineraries, and schedules; supported event budgets and contracts.

• Managed detailed event timelines and checklists while overseeing day-of coordination to ensure seamless event delivery.
• Coordinated vendor logistics, scheduling, setup, on-site operations, attendee service, and budget tracking for marketing and experiential events, enhancing overall event execution.
• Executed client events for marketing solutions and event campaigns, ensuring alignment with strategic objectives and client satisfaction.

• Coordinated attendee registration, materials, communications, on-site delivery, and logistics for large healthcare and benefits congress with 140+ speakers.
• Created surveys and conducted interviews with customers to gain insights into their experiences.
• Evaluated existing processes and identified areas of improvement.

• Coordinated logistics and operations for executive meetings, board meetings, sales conferences, and leadership events nationwide, ensuring seamless execution.

• Oversaw onsite registration operations for senior leaders and VIPs, ensuring efficient check-in and personalized service.

• Managed rooming lists, transportation manifests, and attendee itineraries to enhance attendee experience and event flow.

• Built registration websites and attendee databases using Cvent and Microsoft Access.