Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Nancy Gonzalez

Laredo,TX

Summary

A highly organized and detail-oriented Domestic Transport Specialist with extensive experience in logistics and transportation operations. Proficient in coordinating shipments, optimizing routes, and ensuring timely deliveries while maintaining cost efficiency. Adept at collaborating with carriers, vendors, and internal teams to streamline processes and enhance service quality. Strong knowledge of domestic transportation regulations, compliance requirements, and industry best practices. Skilled in utilizing transportation management systems (TMS) and data analytics to improve performance and resolve logistical challenges. Committed to customer satisfaction, and continuous operational improvement

Overview

7
7
years of professional experience
1
1
Certification

Work History

DOMESTIC TRANSPORT SPECIALIST

JAS FOWARDING
05.2022 - Current
  • -Coordinate and manage the transport of goods within the US,MEX & CA
  • -Ensure they reach their destinations safely and on time
  • -Negotiate rates
  • -Identify and set up preferred domestic carriers and maintain relationships
  • -Keep up with billing
  • -Reach KPI's

DISPATCHER

DSM TRANSPORT LLC
01.2020 - 05.2022
  • Scheduled and assigned drivers to routes based on availability and demand
  • Monitor traffic and weather conditions to adjust schedules accordingly
  • Communicated with drivers to provide instructions and updates
  • Tracked shipments and deliveries to ensure timely arrivals
  • Handled customer inquiries and complaints related to transportation services
  • Maintained records of vehicle usage, fuel consumption, and driver logs
  • Ensured compliance with transportation regulations and company policies

ACCOUNT MANAGER

PANALPINA
02.2018 - 01.2020
  • Managed accounts by maintaining strong relationships with clients and ensuring their logistics needs are met
  • Coordinated shipments by arranging freight pickups and deliveries, tracking shipments, and resolving any transportation issues
  • Optimized logistics processes by analyzing supply chain efficiency, negotiating with freight carriers, and implementing improvements
  • Handled documentation such as packing slips, bills of lading (BOLs), and freight invoices
  • Monitored inventory to ensure timely replenishment and accurate record-keeping
  • Led logistics teams including warehouse staff and delivery personnel to maintain smooth operations

Skills

  • Dispatch coordination
  • Warehouse operations
  • Transportation planning
  • Load planning
  • Verbal and written clarity, active listening
  • Team building, mentorship, decision-making
  • Critical thinking, innovation, and adaptability
  • Teamwork, conflict resolution, negotiation
  • Multitasking, efficiency, prioritization
  • Communicating with clients, handling complaints, and ensuring satisfaction
  • Ensuring accurate documentation, following compliance guidelines, double-checking shipment details

Certification

CARGOWISE CERTIFIED SPECIALIST

Languages

English
Full Professional
Spanish
Full Professional

Timeline

DOMESTIC TRANSPORT SPECIALIST

JAS FOWARDING
05.2022 - Current

DISPATCHER

DSM TRANSPORT LLC
01.2020 - 05.2022

ACCOUNT MANAGER

PANALPINA
02.2018 - 01.2020

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