Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nancy Guerrero

Midland,TX

Summary

Seasoned Estimator with extensive experience in vehicle damage assessment and customer service, notably at Platinum Collision Center Inc. Proficient in Mitchell and CCC One, I excel in streamlining repair processes and enhancing customer satisfaction. Demonstrated success in managing repairs and collaborating with insurance companies, showcasing strong negotiation and technical skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Estimator

Platinum Collision Center Inc.
05.2024 - Current

Access damaged vehicles, Write estimates, file supplements, contact customers with repair process, final bill after completion


Help bilingual customers

Managed Repair Rep

Progressive Insurance
02.2023 - 05.2024

Work with several different shops in the surrounding areas, field adjuster, wrote estimates, contacted customers with repair process, handled rental cars

Owner

West Texas Collision Center
01.2002 - 10.2014

Ran body shop as a DRP shop, wrote estimates, ordered parts, updated customers on repair status, worked with several different insurance companies

Education

High School Diploma -

Robert E Lee High School
Midland, TX
06.1994

Skills

Estimating programs used:

Mitchell

CCC one

Certification

Texas adjuster license

Languages

Spanish
Native or Bilingual

Timeline

Estimator

Platinum Collision Center Inc.
05.2024 - Current

Managed Repair Rep

Progressive Insurance
02.2023 - 05.2024

Owner

West Texas Collision Center
01.2002 - 10.2014

High School Diploma -

Robert E Lee High School

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Nancy Guerrero