Nancy Hernandez
La Puente,CA
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hardworking person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Authorized to work in the US for any employer
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key Holder/Sales Associate
Peak a boo toys
Breckenridge, CO
09.2023 - 12.2023
- Ensuring the alarm system is working properly.
- Directly costumers to merchandise, Comply with inventory control procedures
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Provided customer service including cashiering, merchandising and restocking shelves.
Lead Waitress
Cielo Oaxaca LLC
Frisco, CO
09.2022 - 12.2023
- Handled a high volume of customers regularly. Promptly and warmly greeted guests in the dining room.
- Took food and beverages in an efficient manner, following established steps of service.
- Demonstrated complete understanding of menu items and ingredients.
- Communicated directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.,
- Promptly addressed complaints or issues; relays relevant information or complaints directly to supervisor.
- Maintained and managed staff schedules, Train new employees,
- Managed payments and end of the day report summary
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Direct Care Staff
Mother of Mercy home
West Covina, CA
03.2022 - 08.2022
- Provided basic necessities to clients and stay involved with their everyday tasks
- Promoted a positive environment that respects the dignity of residents and clients.
- Organized oral medications for clients following dosage and schedule requirements.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Education
Associate's degree - Surgical Technology
North-West College-West Covina
West Covina, CA01.2024
High school diploma -
William Workman High School
05.2021
Skills
- Bilingual
- Food Running
- Order Accuracy
- Oral Communication
- Telephone Skills
- Customer Service
- Employee Scheduling
- Cash Handling
- Basic Math
- Time Management
- Point of Sale (POS) System Operations
- Customer service
- Cash register
- Sales
- Guest Engagement
Certification
Food Handler Certification
CPR Certification
Languages
- English, Fluent
- Spanish, Fluent
References
- Lisandro Hernandez, OWNER: Cielo Oaxaca. (626) 622-3255
- Luis Lopez, MANAGER: Cielo Oaxaca. (970) 333-9054
- Juli Bertorelli, MANAGER: Peak-A-Boo Toys. (443) 509-8544
Timeline
Key Holder/Sales Associate
Peak a boo toys
09.2023 - 12.2023
Lead Waitress
Cielo Oaxaca LLC
09.2022 - 12.2023
Direct Care Staff
Mother of Mercy home
03.2022 - 08.2022
Associate's degree - Surgical Technology
North-West College-West Covina
High school diploma -
William Workman High School
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