Nancy Jean
Lehigh Acres,FL
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Positive and energetic professional comfortable working with minimal supervision.
Overview
26
26
years of professional experience
Work History
Housekeeping Cleaner
Housekeeping Services
11.2015 - 11.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Room Service Attendant
Housekeeping Services
11.2012 - 11.2015
- Maintained clean and safe work environment.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Receptionist
Receptionist Jobs
09.1997 - 11.2009
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Ecole Jean Marie Guilloux
Port-au-Prince, Haiti06.1994
Skills
- Infection Control
- Customer Service
- Window Cleaning
- Residential Cleaning
- Guest Relations
- Supply Inventory Management
- Cleaning and Organizing Abilities
- Chemical Handling
- Customer-Oriented
- Hospitality Background
- Fluent in [Haitian Creole]
Languages
Haitian Creole
Native or Bilingual
Timeline
Housekeeping Cleaner
Housekeeping Services
11.2015 - 11.2023
Room Service Attendant
Housekeeping Services
11.2012 - 11.2015
Receptionist
Receptionist Jobs
09.1997 - 11.2009
High School Diploma -
Ecole Jean Marie Guilloux
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