Nancy Jenkins

Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
Read, understand and comply with departmental policies, protocols and procedures.
Assist with compilation and submission of statistics and data when required.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete online and in person training courses timely.

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
  Responsible for coordinating and facilitating training for all new employees as well as existing employe

• Assigned a territory to cover phlebotomist duties within a Patient Service Center, doctor’s office, or as business needs dictate
  Draw quality blood samples from patients and prepares those specimens for lab testing
  Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams
  Enter billing information and collect payment when required
  Will be required to coach, mentor, instruct, and be a resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor
  Travel to additional doctor’s office or Patient Service Center sites when needed
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Collected blood samples using various phlebotomy techniques, ensuring patient comfort and safety.
• Maintained accurate patient records and lab documentation to support diagnostic processes.
• Trained and mentored junior staff on best practices in blood collection and handling procedures.
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• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Verified proper storage and Performed venipunctures, finger sticks and heel sticks for both adult and pediatric
• Used personal protective equipment correctly to protect coworkers and patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• .Enhanced patient experience by performing blood draws quickly and efficiently.
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