Nektaria Discuillo
westerly
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PHLEBOTOMIST II
Yale New Haven Health
Westerly
06.2018 - Current
- Entered patient information and test orders into computer systems accurately.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Participated in continuing education to stay current with phlebotomy practices.
- Maintained a clean, safe, and organized work environment.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Maintained accurate records of collected specimens and test results.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Assisted in the training and mentoring of new phlebotomy staff.
- Verified patient information prior to specimen collection.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Documented patient information into electronic medical records system.
- Collected specimen samples and transported to laboratory for processing.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Collaborated with laboratory personnel to resolve specimen issues.
- Input medical and insurance information into database for inclusion in patient records.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Provided assistance to clinical staff during patient visits.
- Performed quality control tests on collected specimens.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Provided excellent customer service while interacting with patients.
- Monitored inventory levels of supplies used in phlebotomy services.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Conducted patient interviews and verified medical records to confirm test requisitions.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Ensured compliance with federal regulations governing laboratory procedures.
- Identified patients using proper procedures prior to specimen collection.
- Scheduled appointments and managed patient flow to minimize wait times.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Followed all safety protocols when handling hazardous materials.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Adhered to HIPAA guidelines regarding patient privacy.
- Prepared and packaged specimens for courier transport.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Processed samples accurately and efficiently.
- Conducted quality control checks to ensure the accuracy of test results.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Prepared specimens for transport to external laboratories.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education
GED -
NORWICH ADULT EDUCATION
Norwich, CT05-2016
Skills
- Customer service
- Specimen collection
- Electronic medical records
- Blood collection techniques
- Problem solving
- Troubleshooting
- Friendly, positive attitude
- Organization and time management
- PPE use
- Analytical
- Regulatory compliance
- Infection control
Certification
NCCT CERTIFIED
Languages
Greek
Professional
Timeline
PHLEBOTOMIST II
Yale New Haven Health
06.2018 - Current
GED -
NORWICH ADULT EDUCATION
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