Yvonne Flores
Goodyear,AZ
Summary
Detail-oriented phlebotomist with over 10 years of experience in blood collection, and sample preparation of various specimens. Proven track record of providing accurate and efficient services while maintaining the highest standards of patient care. Committed to maintaining the highest standards of safety and quality control.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Phlebotomist II
Quest Diagnostics
Palmdale, CA
05.2018 - 10.2025
- Confirm and verify written and electronic physician orders
- Collect specimens per procedures
- Perform insurance exams, drug and biometric screenings
- Obtain and verify patient demographics including billing information
- Collect payments
- Process specimens, labeling, centrifuging, aliquoting, freezing and prepare for transport
- Maintain temperature logs
- Online and person training course
- Collected blood samples following safety protocols and infection control measures.
- Maintained accurate patient records and documentation to ensure compliance with regulatory standards.
- Conducted quality assurance checks on equipment to maintain optimal performance and reliability in tests.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Laboratory Assistant II
Facey Medical Foundation/Providence Health Services
Valencia, CA
05.2017 - 09.2017
- Provided courteous and professional patient care
- Collected blood specimens and capillary collections
- Provided patient instructions for urine/stool specimen collection
- Verified patient demographics
- Accurately completed physician test orders
Mobile Phlebotomist/Paramedical Examiner
Examination Management Services, Inc.
Gardena, CA
03.2017 - 05.2017
- Performed medical examinations for life insurance applicants
- Verified patient demographics and health information
- Measured and recorded vital signs
- Collected blood and urine specimens
- Processed specimens, centrifuging and transport preparation
Medical Assistant
Ted Brown, MD., Internal Medicine
Palmdale, CA
05.2011 - 03.2017
- Assisted front/back office
- Verified insurance eligibility, authorizations and collection of co-payments
- Conducted venipuncture blood draws and capillary collections
- Process specimens, centrifuging and prepare for transport
- Administered Immunization injections
Education
Medical Assistant -
High Desert Medical College
Lancaster, CA06-2007
Phlebotomy Technician -
Clinical Training Institute
Lancaster, CA09-2016
Skills
- Venipuncture collection
- Specimen preparation
- Biometrics testing
- Patient care and empathy
- Medical records
- Excellent interpersonal and patient communication skills
- Bilingual, Spanish
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Data entry
- Quality control
- Paperwork processing
- Teamwork and collaboration
- Customer service
- Organizational skills
- Capillary and heel stick punctures
- Medical terminology
- CPR/AED
Certification
- Certified Phlebotomy License
- Cardiopulmonary Resuscitation (CPR/BLS)
- Medical Assistant certification
Timeline
Phlebotomist II
Quest Diagnostics
05.2018 - 10.2025
Laboratory Assistant II
Facey Medical Foundation/Providence Health Services
05.2017 - 09.2017
Mobile Phlebotomist/Paramedical Examiner
Examination Management Services, Inc.
03.2017 - 05.2017
Medical Assistant
Ted Brown, MD., Internal Medicine
05.2011 - 03.2017
Medical Assistant -
High Desert Medical College
Phlebotomy Technician -
Clinical Training Institute