Nancy Kish
Jamestown,NY
Summary
Results-driven Benefits Consultant with United Health Care Group, skilled in benefits analysis and regulatory compliance. Proven track record in enhancing employee communication and managing claims efficiently. Adept at maintaining accurate records and facilitating open enrollment, ensuring informed decisions that optimize healthcare benefits for clients. Strong team collaboration and effective communication skills.
Overview
16
16
years of professional experience
Work History
Benefits Consultant
United Health Care Group, Maryland Heights MO
Cheektowaga, NY
08.2023 - Current
- Analyzed employee benefits options for clients to ensure informed decisions.
- Reviewed and updated benefits policy documents for compliance with regulations.
- Coordinated with insurance providers to resolve claims issues efficiently.
- Maintained accurate records of employee benefit selections and changes in systems.
- Managed the administration of all health, dental, vision and disability insurance plans.
- Maintained accurate records related to all aspects of employee benefits administration.
- Coordinated communication efforts between employees and vendors on matters relating to healthcare coverage.
HHA
private care for friend with Parkinsons
Sherman , NY
09.2020 - 02.2025
- Assisted with daily living activities for a friend with Parkinson's.
- Monitored health conditions and reported changes to family members.
- Provided companionship and emotional support during daily routines.
- Administered medications as prescribed by healthcare professionals.
- Helped with meal preparation and ensured nutritional needs were met.
- Assisted with mobility, using support devices to enhance safety.
- Coordinated communication between healthcare providers and family caregivers.
- Maintained a clean and safe home environment for comfortable living.
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
Master Scheduler
Willcare
Buffalo, NY
04.2009 - 07.2019
- Managed workflow processes to ensure timely completion of projects and tasks.
- Collaborated with team leads to address scheduling conflicts and staffing needs.
- Analyzed project timelines to identify potential delays or bottlenecks in operations.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained accurate records of production activities including labor costs, cycle times, lead times.
- Utilized Microsoft Project software for creating project plans based on customer requirements.
- Trained employees on work standards and company procedures.
Education
High School Diploma -
Lackawanna Sr. High
Lackawanna, NY06-1985
LPN - Nursing
Boces
West Seneca, NY06-1985
Skills
- Benefits analysis
- Claims management
- Regulatory compliance
- Record maintenance
- Employee communication
- Data management
- Customer service
- Team collaboration
- Employee benefits expertise
- Interactive communication skills
- Clear communication
- Policy interpretation
- Recruitment support
- New employee enrollment
- Benefits interpretation
- Onboarding assistance
- Healthcare benefits
- Special projects
- Open enrollment
- Time management
- Decision-making
- Active listening
- Effective communication
Timeline
Benefits Consultant
United Health Care Group, Maryland Heights MO
08.2023 - Current
HHA
private care for friend with Parkinsons
09.2020 - 02.2025
Master Scheduler
Willcare
04.2009 - 07.2019
High School Diploma -
Lackawanna Sr. High
LPN - Nursing
Boces
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