Nancy Kromer
Los Banos,CA
Summary
Experienced professional with a versatile skill set in customer service, sales, and strong written and oral communication abilities. Recipient of multiple awards for outstanding customer service. Demonstrated expertise in mentoring, mediating between employees, and leading successful team projects. Possessing relevant certifications and authorized to work in the US for any employer.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant at
Lunds restorations
2019.11 - Current
- I clean, and, file paperwork
- Pick up parts
- And sand and buff vehicles according to my bosses needs.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Volunteered to help with special projects of varying degrees of complexity.
Field Recieving Clerk
Niel Jones/San Benito Foods
2021.07 - 2024.09
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Edited and proofread documents for accuracy and completeness.
Personal Assistant
Tuff sheds
2014.01 - 2018.10
- I was the personal assistant to the owner of the company
- And was responsible for picking up supplies and ordering them as well as whatever needed to be done.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
Opening Manager
Gardener Merchant Servo Foods
2008.01 - 2012.01
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Assessed employee performance regularly, providing constructive feedback and coaching for improvement as needed.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
- Implemented cost-saving measures through effective resource management and waste reduction strategies.
Activities Director
Monterey Care Center
2004.01 - 2009.12
- I was responsible for getting 99 patients to 3 activities a day
- And scheduling said activities as well as charting the activities they attended
- And scheduling volunteers and teachers to teach activities
- As well as setting up special events.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Engaged residents through events, small groups, and personal attention.
- Evaluated supplies and requested purchases to meet activity plans.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Promoted physical wellness by incorporating exercise classes into the daily schedule of activities available to residents.
- Acted as a liaison between the activities department and other facility staff, ensuring seamless integration of recreational offerings with daily care plans.
Tour Guide
BayWatch Boat Charters
2002.04 - 2005.09
- I helped to load clients onto the boat and assisted the captain in untying the boat..once we set sail I gave a historical lecture
- About the area
- Then helped the passengers to disembark
- As well as secured the boat according to captains orders.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Education
Certification - Activities Director
Salinas Adult School
Salinas, CA09.2007
AS - Dental Assisting
San Jose City College
San Jose, CASkills
- Office Equipment Troubleshooting
- Data Entry
- Office Administration
- Meeting Coordination
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Certification
Food handling Certification 2022
Alcohol Server Certification2022
Timeline
Field Recieving Clerk
Niel Jones/San Benito Foods
2021.07 - 2024.09
Assistant at
Lunds restorations
2019.11 - Current
Personal Assistant
Tuff sheds
2014.01 - 2018.10
Opening Manager
Gardener Merchant Servo Foods
2008.01 - 2012.01
Activities Director
Monterey Care Center
2004.01 - 2009.12
Tour Guide
BayWatch Boat Charters
2002.04 - 2005.09
AS - Dental Assisting
San Jose City College
Certification - Activities Director
Salinas Adult School