Nancy Lann
South San Francisco,CA
Summary
Proven warehouse and customer service professional with a track record of enhancing operational efficiency at Amazon USF4. Skilled in order picking, processing, and maintaining accurate transactions. Demonstrates strong problem-solving abilities and commitment to team goals, significantly reducing order processing times. Excels in fast-paced environments, showcasing both hard (shipping and receiving) and soft (reliability) skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon USF4
10.2018 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Customer Service Associate Cashier
Safeway Supermarket
09.1991 - 08.2003
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Education
Master of Arts - Medical Social Work
San Francisco State University
San Francisco, CASkills
- Loading and unloading
- Order picking and processing
- Shipping and receiving
- Unpacking merchandise
Accomplishments
• I am skilled at expediting packages to their prospective destinations in a goal oriented, dispatching, speedy posture.
• If the need arises, I can advise safety procedures to my fellow workers, which I have practiced all of my career without strain of any kind.
Certification
- Pallet Jack Certification – Various Providers.
Languages
English
Professional Working
Timeline
Warehouse Worker
Amazon USF4
10.2018 - 10.2024
Customer Service Associate Cashier
Safeway Supermarket
09.1991 - 08.2003
Master of Arts - Medical Social Work
San Francisco State University
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