- Gardening
- Volunteering
- Cooking
Nancy Levitsky
Canton,Ohio
Summary
Dynamic Senior Associate Rep at Alco Chemical with a proven track record in team leadership and training. Successfully implemented safety protocols and streamlined production processes, enhancing efficiency and compliance. Expert in complaint management, fostering customer loyalty through empathetic resolution. Committed to mentoring junior associates, driving performance and knowledge retention.
Overview
23
23
years of professional experience
Work History
Senior Associate Rep
Alco Chemical
07.1999 - 12.2022
- Led cross-functional teams to streamline chemical production processes.
- Developed and implemented safety protocols to ensure compliance with regulatory standards.
- Mentored junior associates, enhancing team performance and knowledge retention.
- Analyzed operational workflows to identify efficiency improvements and cost reductions.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Monitored customer feedback to identify areas for service improvement and implemented solutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Perry High School
Massillon, OH05-1975
Skills
- Training and mentor
- Complaint management
- Team leadership
- Team supervision
Accomplishments
Top sales rep
- Supervised team of [Number] staff members.
Interests
Timeline
Senior Associate Rep
Alco Chemical
07.1999 - 12.2022
High School Diploma -
Perry High School