Nancy Lynn
Burlington,NC
Summary
Excellent Office Manager and Cashier with a track record of enhancing customer satisfaction at Crenshaw Hyundai and Monitor Instruments Inc. Skilled in QuickBooks and exceptional customer service.
Overview
19
19
years of professional experience
Work History
Cashier /Front Desk Receptionist
Crenshaw Hyundai
10.2023 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions
- Answered all calls and directed them to the correct party
- Worked flexible schedule and extra shifts to meet business needs.
- Filing Invoices for all departments
- Ordered office supplies for all departments
- Closed down and made deposits at the end of the day for the next day
- Made bank deposits
Office Manager
Monitor Instruments Inc.
03.2006 - 12.2019
- Accounts Payable and Receivable
- Sorted and Mailed Invoices
- Quickbooks Experience
- Coached New Hires on Company Processes
- Ordered Office Supplies and Inventory
- Handled Credit and Collections
- Made Bank Deposits
- Shipping and Receiving
- Compared Vendor Prices
- In charge of Invoicing
- Shipping and Receiving and Tracking Packages
- Signing in Shipments and Processing Orders
- Responsible for answering all calls and directing them to the correct department
- Responsible for providing customer service and solutions for customer complaints
- Maintained Computer and Physical Filling Systems
Education
Accounting
Alamance Community College
Graham, NCSkills
- Excellent customer service skills
- Time management skills
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Payment processing
- Refunds and exchanges
- Cash drawer balancing
- Payment collection
- Credit and cash transactions
- Problem-solving
Timeline
Cashier /Front Desk Receptionist
Crenshaw Hyundai
10.2023 - 02.2025
Office Manager
Monitor Instruments Inc.
03.2006 - 12.2019
Accounting
Alamance Community College
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