Maria A. Acosta
El Paso,TX
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 17 years.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
El Paso Cardiology Associates
01.2016 - 02.2025
- Assisted patients with inquiries providing exceptional customer service and fostering positive relationships, check-in patients for there appointments, verified insurance, collect patients co-payments and past due balances, scheduled appointments in and out of the office for patients, update patients demographics, prep paper work for physicians for testing done in office, answer phone calls.
Front Desk Receptionist
De Luca Heart and Vascular
09.2008 - 12.2015
- Greeting patients, check-in patients for appointment, verifying insurance, updated patient's demographics, collected copayments and past due balances, print and prep multiple paperwork for testing done in office, schedule appointment, answer phones, authorization for some test done in office, medical assistant backup take vitals and triage patient in rooms.
Advance Heart Care
05.2008 - 08.2008
- Completed Medical Assistance externship 120 hour
Education
NHCO - Phlebotomist
Phlebotomy Training Specialist
El Paso, TX05-2025
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Computer Career Center
05-2008
GED -
Jefferson High School
El Paso, TX05-2005
Skills
- Excellent customer service skills
- Strong organizational skills with the ability to multi-task
- Excellent time management skills
- Attention to detail
- Excellent communication skills both written and verbal
- Patient scheduling
- Knowledge of multiple insurance plans (HMO and PPO, medicare plans and medicaid)
- HIPPA compliance
- Ability to deal professionally, courteously, and efficiently with the public and medical staff
- Ability to operate multi-line telephone system, computer, and computer systems such at Microsoft, Excel and Outlook, and other office machines such as fax, copy machine and scanners
- Type 40-45 WPM
- Bilingual (English and Spanish)
- EHR: eClinical works,Practice Fusion and Athena health
- Blood drawn (venipuncture and butterfly)
- Capillary samples (iron, glucose, cholesterol, PT/INR)
- Vital signs
Timeline
Front Desk Receptionist
El Paso Cardiology Associates
01.2016 - 02.2025
Front Desk Receptionist
De Luca Heart and Vascular
09.2008 - 12.2015
Advance Heart Care
05.2008 - 08.2008
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Computer Career Center
NHCO - Phlebotomist
Phlebotomy Training Specialist
GED -
Jefferson High School