Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Macias

Chicago,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Warehouse Coordinator

Guaranteed Rate
06.2018 - 07.2023
  • Communicated and integrated with other departments to share information and coordinate successfully.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Checked loan documents for accuracy prior to closing.
  • Reviewed loan files and updated to match current standards.
  • Monitored portfolio performance and provided clients with periodic updates on loan progress.

Restaurant Hostess

Topaz Cafe
04.2015 - 06.2018
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Education

High School Diploma -

Chicago Bulls College Prep
Chicago
06.2014

Skills

  • Oral and Written Comprehension
  • Wire Transfer
  • Active Listening and Learning
  • Loan Approval
  • Spreadsheet Tracking
  • Time Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Coordinator

Guaranteed Rate
06.2018 - 07.2023

Restaurant Hostess

Topaz Cafe
04.2015 - 06.2018

High School Diploma -

Chicago Bulls College Prep

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Nancy Macias