Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Madero

Margaretville,NY

Summary

Dedicated cleaning professional with a strong work ethic, previously at Hanah Mountain Resort, consistently achieved high guest satisfaction scores through meticulous housekeeping and sanitization practices. Skilled in chemical handling and attentive to detail, I excel in maintaining pristine environments while ensuring health and safety compliance. Adaptable and reliable, I respond swiftly to cleaning requests.

Overview

5
5
years of professional experience

Work History

Cleaner

Town Of Middletown
Margaretville, NY
08.2024 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.

Housekeeper

Hanah Mountain Resort
Margaretville, NY
05.2020 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Education

N/A -

Margaretville Central School
Margaretville, NY

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Problem-solving
  • Efficient cleaning techniques
  • Interior and exterior cleaning
  • Restroom sanitation
  • Attention to detail
  • Dusting techniques
  • Chemical handling
  • Professional appearance
  • Quality assurance
  • Multitasking and organization
  • Schedule flexibility
  • Interior window washing
  • Glass and window washing
  • Safe cleaning with chemicals
  • Closet detailing
  • Restroom upkeep
  • Sanitization procedures
  • Able to lift number lbs
  • Strong work ethic
  • Multitasking
  • Organizational skills
  • Adaptable and flexible
  • Flexible schedule
  • Reliability and punctuality
  • Health and safety compliance
  • Quality control
  • Steam cleaning

Timeline

Cleaner

Town Of Middletown
08.2024 - Current

Housekeeper

Hanah Mountain Resort
05.2020 - 11.2023

N/A -

Margaretville Central School
Nancy Madero