Nancy Maggio
St. Petersburg,FL
Summary
Results driven Human Resources professional with proven success in improving operations and solving problems. Proficient in building lasting relationships with decision makers, customers and team members to further company goals. Well versed in legal compliance, learning & development, acquisition onboarding, policy development and communications, employee relations and benefits administration. My strengths are acute attention to detail, excellent communication skills, and strategic planning.
Overview
28
28
years of professional experience
Work History
Training & Compliance Manager
Oak Dental Partners
01.2020 - Current
- Maintain HR legal compliance for a growing Dental Service Organization in seven states
- Ensure adherence to FMLA, ADA, EEOC, and Wage and Hour
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Responsible for employee relations and internal investigations
- Implemented a Learning Management System for 800 team members
- Create training modules, source and select content, maintain integrity of the data, and identify training opportunities and assign as appropriate
- Collaborate with the leadership team on acquisition of dental offices
- Work closely with managers to help them meet business plan objectives
- Point person for all HR and management communications
- Provide support for benefits administration and team member inquiries
- Create, write and implement company policies and SOP's.
Human Resources Consultant
'
01.2005 - 01.2019
- Provide as-needed support to various organizations in the areas of legal compliance, employee relations and management training
- Recruiting and onboarding of new employees
- Policy development, handbook revision and special projects.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
Human Resources Manager
Paymentech
01.1996 - 01.1999
- Responsible for the HR function of a 300 person call center
- Responsible for recruiting, performance management, payroll, all legal issues such as EEOC, ADA, sexual harassment and unemployment compensation
- Work with management as HR liaison to help meet the business needs of each department
- Develop and administer performance management program
- Provide support to the management team regarding coaching, counseling, corrective action and termination of employment.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Education
BA - Mass Communication
University of South Florida
Coursework focused heavily on writing for different audiences and mediums as well as interpersonal communications - undefined
Skills
- SKILLS/ PROFICIENCIES
- Communication Strong writing skills Results driven Resourcefulness
Timeline
Training & Compliance Manager
Oak Dental Partners
01.2020 - Current
Human Resources Consultant
'
01.2005 - 01.2019
Human Resources Manager
Paymentech
01.1996 - 01.1999
BA - Mass Communication
University of South Florida
Coursework focused heavily on writing for different audiences and mediums as well as interpersonal communications - undefined
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