Nancy Marson
Saint Clair
Summary
Adept Esthetician with a proven track record at at several Health Spas, excelling in customized skincare plans and fostering exceptional client relationships. Demonstrated expertise in microdermabrasion and sanitation, significantly enhancing skin health. Known for creating personalized care regimens, ensuring over 90% client retention through outstanding service and skincare product knowledge. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up. Licensed Esthetician and Skin Care Consultant with more than 500 hours of professional training.
Overview
2018
2018
years of professional experience
Work History
Esthetician
Calming Effects Health Spa
- Handled busy schedules and stayed on top of key deadlines.
- Fostered friendly, warm, and exceptional customer experience.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Created repeat business by developing long-term relationships with regular customers.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
Ethestician
Hand And Stone
04.2016 - 03.2017
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Handled busy schedules and stayed on top of key deadlines.
- Fostered friendly, warm, and exceptional customer experience.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Created repeat business by developing long-term relationships with regular customers.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Rejuvenation Health Spa
Hamzavi Dermatology
01.2007 - 06.2009
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Collaborated with spa therapists to ensure seamless coordination of bookings, treatments, and overall client care.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
- Greeted guests and escorted to correct treatment rooms.
- Handled busy schedules and stayed on top of key deadlines.
- Fostered friendly, warm, and exceptional customer experience.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
- Contributed to an inviting atmosphere by ensuring ambient lighting, soothing sounds, and pleasant scents throughout the facility.
- Assisted in increasing spa revenue by effectively promoting and upselling various treatments and products.
- Performed Microdermabrasions
- Performed Glycolic, Salicylic and Lactic Peels
Esthetician
A Day Away Massage And Spa
01.2002 - 01.2007
- Handled busy schedules and stayed on top of key deadlines.
- Fostered friendly, warm, and exceptional customer experience.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Education
Bachelor of Science - Medical Technology
Baker College
Flint, MI12-2013
No Degree - Medical Assistant
Ross Medical Education Center
Port Huron, MI08-2008
Ethetics
Port Huron College of Cosmetology
Port Huron, MI07-2001
Skills
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Microdermabrasion expertise
- Sanitation maintenance
Timeline
Ethestician
Hand And Stone
04.2016 - 03.2017
Rejuvenation Health Spa
Hamzavi Dermatology
01.2007 - 06.2009
Esthetician
A Day Away Massage And Spa
01.2002 - 01.2007
Esthetician
Calming Effects Health Spa
Bachelor of Science - Medical Technology
Baker College
No Degree - Medical Assistant
Ross Medical Education Center
Ethetics
Port Huron College of Cosmetology
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