Nancy M. Baggett RN NHA CDP IP-BC
Chesterfield
Summary
Dynamic nurse consultant with a wealth of experience and knowledge in clinical operations, regulatory compliance, and quality assurance. I am highly organized, focused, and have an analytical approach. I am an experienced nursing professional who has performed multiple roles throughout the leadership continuum. I am compassionate, results-driven, and value the importance of putting each patient first.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nurse Consultant
The Orchards of Michigan
05.2024 - Current
- Provide clinical and operations support to multiple facilities
- Perform Interim roles for Administrator and DON
- Conduct mock surveys and regulatory support
- Provide training and education
Contingent Reviewer
MPRO
04.2017 - Current
- Bureau of Professional Licensing Reviews
- Independent Contractor
Independent Nurse Consultant
Nblbconsultingllc.com
08.2023 - 04.2024
- Company Overview: owner since 2018
- Provide Interim Administrator role
- Conduct mock surveys and revisit (in-person and online)
- Provide expert clinical and operational guidance.
- Provide education.
- Provide consultation during, surveys, unusual or serious events.
- Provide risk management and compliance education and data analysis.
- Improve quality results by re-designing processes, implementing changes.
- Development and implementation of plans of correction, IDRs, and monitoring.
- Remote record review and consultations on an as needed basis through on-site visits, phone calls, zoom meetings.
- Interdisciplinary resource
- Vast array of tools and resources.
- Owner since 2018
Regional Vice President Clinical Operations
Optalis Healthcare
01.2023 - 08.2023
- Oversee daily clinical operations for 18 SNF’s in MI
- Supervised 4 Regional Clinical Directors.
- Responsible for planning and directing clinical services, operations, and quality improvement practices within a specified region.
- Directs quality standards and ensures appropriateness of resident care meets or exceeds company and industry standards.
- Focus- Quality of Care, Census (RTH), labor, Regulatory, PDPM reimbursement
- Oversees all aspects of implementing quality clinical service programs in the assigned Region.
- Assesses, develops, coordinates, implements, and evaluates clinical service and quality improvement systems.
- Manages and monitors staffing levels in all assigned programs.
- Policy and Procedure development
- Field assistance and support to Administrators and DON’s
- Survey management and training
Nursing Home Administrator
Optalis Healthcare
05.2022 - 06.2023
- Maintain daily operations of a 212 bed SNF.
- Maintained >87% occupancy.
- Develop and manage annual operating and capital budgets to effectively utilize fiscal resources.
- Ensure adequate revenue.
- Lead and mentor. Develop leadership skills of management team and key staff.
- Coordinate and provided leadership to each clinical, managerial, and custodial team members.
- Ensure the integration of Resident Rights with all aspects of Resident care and services.
- Ensure facility operates in compliance with state and federal regulations.
- Coordinate with clinical staff to ensure care and services rendered is in line with Resident’s individual care plan.
- Oversee quality assurance process.
- Ensure the development and implementation of employee health and safety programs.
- Ensure facility plant complies with applicable federal, state, and local standards and regulations.
- Ensure policies and procedures are developed, implemented, and monitored for effectiveness.
- Promote Resident’s and families/responsible parties’ satisfaction with quality of care and quality of life.
Regional Director Clinical Services
Mission Point Healthcare Services
04.2021 - 05.2022
- Company Overview: purchased Sava Senior Care centers
- Field support and clinical resource to DON and Administrator’s
- Develop skills of Director of Nursing
- Educate and support team with regulatory environment/survey process.
- Policy and Procedure Reviews
- Rehospitalization and Risk management focus
- Review high risk events and facility reportable incidents.
- Educate and analyze PDPM reimbursement.
- Provide education to Directors and staff nurses as needed.
- Be available 24/7 for phone calls when an event occurs.
- Monitor Quality measures and assist with action plans to correct trends.
- Mentor peers, new hires
- Purchased Sava Senior Care centers
District Director Clinical Services
Sava Senior Care
12.2019 - 03.2021
- Field support and clinical consult for 6 Skilled Nursing Facilities
- Coordinate and implement clinical strategies that support the staff and goals of a center.
- Work closely with Directors of Nursing and Managers on planning ways to improve the delivery of care and services to residents.
- Assist with managing urgent high-risk events.
- Assist in implementation of new clinical trainings or programs.
- Collaborates with the Regional Director of Operations and the VP of Clinical Services to ensure quality and regulatory compliance.
Independent Nurse Consultant
Nblbconsultingllc.com
06.2018 - 12.2019
- Company Overview: owner
- Provide Interim Administrator and DON roles.
- Conduct mock surveys and revisit (in-person and online)
- Provide expert clinical and operational guidance.
- Provide consultation during, surveys, unusual or serious events.
- Improve quality results by re-designing processes, implementing changes.
- Development and implementation of plans of correction, IDRs, and monitoring.
- Remote record review and consultations on an as needed basis through on-site visits, phone calls, zoom meetings.
- Interdisciplinary resource
- Vast array of tools and resources.
- Owner
Director of Operations
Advantage Management Group
04.2015 - 03.2017
- Detailed oversight and monitoring of clinical and regulatory outcomes for 9 SNF and 3 ALF
- Detailed oversight of P&L financial reports, EBITARMI, cash logs, LOCD and collections
- Participated in budget planning and quarterly Op’s reviews.
- Supervised the centers Administrators, AIT’s and Corporate Clinical staff.
- Monitored the clinical capabilities and financial stability of each center.
- Development of Quality Assurance and Performance Improvement (QAPI) program
- Team lead for annual Mock surveys per survey schedules
- Monitored Resident Concern process to ensure timely resolution.
- Regulatory oversight and survey management trainer
- Main contact for all Unusual Occurrence investigations/compliance
- Updated Policy and Procedures Manuals for corporation with updated regulations.
Nursing Home Administrator
HCR Manor Care-Heartland Grosse Pointe
11.2012 - 03.2015
- Maintained > 94% occupancy of 80 bed M2 facility
- Successfully trained 2 (AIT) Administrators in Training
- 15 Direct reports
- Maintained census budget YOY.
- 50% improvement in contribution margin
- No harm citations 2013-2014
Regional Clinical Consultant
HCR Manor care- Corporate Consultant
04.2010 - 11.2012
- Oversee clinical services of 9 centers in SE Michigan
- Clinical oversight
- DON coverage
- Field support
- Assisted centers with surveys, development of POC’s and monitoring.
- Provided clinical training and education.
- Development of systems to attain and maintain Federal and State requirements.
- DON 1:1 hand on training.
Education
RN Diploma - Nursing
St. Clair College
Windsor, Ontario01.1986
Skills
- Clinical operations
- Regulatory compliance
- Quality assurance
- Risk management
- Policy development
- Clinical training
Hobbies and Interests
- Certified Dementia Practitioner, 2010
- Board Member (Secretary) of Northshore Church, 2017
- Board Certified Infection Preventionist, 2018
<Enter your own>
Title: RN NHA CDP IP-BC
Professional References
- Michelle Trudeau NP, (248) 318-5183
- Dr Ronald Barnett, (586) 822-7667
- Dr Seth Parker, (313) 770-1587
- Jaime Baldwin RN BSN, (435) 590-2647
Certification
- CDP
- IP-BC
Timeline
Nurse Consultant
The Orchards of Michigan
05.2024 - Current
Independent Nurse Consultant
Nblbconsultingllc.com
08.2023 - 04.2024
Regional Vice President Clinical Operations
Optalis Healthcare
01.2023 - 08.2023
Nursing Home Administrator
Optalis Healthcare
05.2022 - 06.2023
Regional Director Clinical Services
Mission Point Healthcare Services
04.2021 - 05.2022
District Director Clinical Services
Sava Senior Care
12.2019 - 03.2021
Independent Nurse Consultant
Nblbconsultingllc.com
06.2018 - 12.2019
Contingent Reviewer
MPRO
04.2017 - Current
Director of Operations
Advantage Management Group
04.2015 - 03.2017
Nursing Home Administrator
HCR Manor Care-Heartland Grosse Pointe
11.2012 - 03.2015
Regional Clinical Consultant
HCR Manor care- Corporate Consultant
04.2010 - 11.2012
RN Diploma - Nursing
St. Clair College
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