NANCY MEJIA GONZALEZ
Pacoima,California
Summary
Compassionate Blood Donor Phlebotomist with expertise in venipuncture and patient care at Cedar Sinai. Proven ability to enhance patient satisfaction through effective communication and meticulous specimen handling. Recognized for maintaining high-quality standards and fostering a safe, organized environment, ensuring optimal care and comfort during blood collection procedures.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Blood Donor Phlebotomist
Cedar Sinai
12.2021 - Current
- Collected blood samples using proper techniques to ensure patient safety and sample integrity.
- Maintained cleanliness and organization of work area to adhere to health and safety standards.
- Assisted in preparing specimens for laboratory analysis, ensuring accurate labeling and documentation.
- Communicated effectively with patients to explain procedures and alleviate concerns during blood draws.
- Documented patient information accurately in electronic health records for efficient tracking and reporting.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Certified Nursing Assistant
Valley Palms Care Center
08.2006 - 09.2027
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing communication among healthcare team members.
- Trained new staff on caregiving protocols, promoting adherence to best practices.
- Implemented infection control procedures, contributing to a safe patient environment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
R&D Lab Technician
Elevation Labs (Dream Team Beaute)
06.2017 - 05.2020
- Developed and executed experimental protocols for product formulation and testing.
- Analyzed results to ensure compliance with quality standards and regulatory requirements.
- Collaborated with cross-functional teams to optimize product development processes.
- Trained junior technicians on laboratory best practices and safety procedures.
- Maintained a clean, organized laboratory environment conducive to efficient work practices and high-quality results.
Laboratory Administrative Assistant
Cosmetic Group USA
05.2015 - 09.2017
- Organized laboratory supplies and equipment, ensuring optimal availability for various cosmetic product testing.
- Coordinated scheduling of laboratory tests and maintained accurate records of results and procedures.
- Streamlined document management processes, improving access to critical information for team members.
- Assisted in training new staff on laboratory protocols and administrative procedures to enhance operational efficiency.
- Managed inventory levels, facilitating timely reordering of materials to support uninterrupted laboratory operations.
- Developed standard operating procedures that improved consistency in data entry and report generation.
Quality Control Inspector
Cosmetic Group USA
06.2014 - 05.2015
- Conducted comprehensive quality inspections of raw materials and finished products to ensure compliance with industry standards.
- Developed and implemented inspection protocols, enhancing accuracy and consistency in quality assessments.
- Trained and mentored junior inspectors on best practices for quality control processes and safety regulations.
- Collaborated with production teams to identify areas for process improvement, reducing defect rates in cosmetic products.
- Utilized advanced testing equipment to perform stability and compatibility tests on cosmetic formulations.
- Streamlined documentation processes for quality control findings, improving traceability and operational efficiency across departments.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Phlebotomist /Pathology Lab Assistant
Hema Care
02.2008 - 12.2013
- Collected blood samples through venipuncture and capillary methods, ensuring patient comfort and safety.
- Maintained accurate records of patient information and sample tracking to support laboratory operations.
- Implemented infection control protocols to maintain a sterile environment during blood collection procedures.
- Trained new phlebotomists on techniques, equipment usage, and safety standards to enhance team performance.
- Conducted quality checks on equipment and supplies to ensure readiness for blood collection activities.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
Certified Nursing Assistant /Staff RNA
Jewish Home For The Aging
01.2007 - 02.2008
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with medical procedures and documentation, enhancing overall patient care quality.
- Monitored vital signs and reported changes to healthcare team, facilitating timely interventions.
- Implemented infection control protocols, maintaining a safe environment for residents and staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Education
San Fernando High School
San FernandoSkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Venipuncture expertise
- Quality control
- Quality control guidelines
- Hemoglobin testing
- Medical records maintenance
- Communication
- Blood collection
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Attention to detail
- Organizational skills
Certification
- Licensed Certified Phlebotomy Technician I - May 17, 2025 - May16, 2025
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Blood Donor Phlebotomist
Cedar Sinai
12.2021 - Current
R&D Lab Technician
Elevation Labs (Dream Team Beaute)
06.2017 - 05.2020
Laboratory Administrative Assistant
Cosmetic Group USA
05.2015 - 09.2017
Quality Control Inspector
Cosmetic Group USA
06.2014 - 05.2015
Phlebotomist /Pathology Lab Assistant
Hema Care
02.2008 - 12.2013
Certified Nursing Assistant /Staff RNA
Jewish Home For The Aging
01.2007 - 02.2008
Certified Nursing Assistant
Valley Palms Care Center
08.2006 - 09.2027
San Fernando High School
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