Yen K. Bui
Amherst
Summary
Dynamic Senior Blood Donor Care Specialist at Connectlife with proven expertise in venipuncture and donor care. Recognized for exceptional communication and adaptability, ensuring compliance and delivering compassionate service. Skilled in training staff and maintaining high standards of quality, contributing to a positive donor experience and operational excellence.
Overview
17
17
years of professional experience
Work History
Senior Blood Donor Care Specialist
Connectlife
Buffalo
02.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Ensured compliance with organizational policies regarding donor confidentiality.
- Trained new staff on donor care procedures and best practices.
- Communicated effectively with donors to explain procedures, and alleviate concerns.
- Delivered quality donor care by completing accurate and timely collection and transport of blood, according to established procedures.
- Demonstrated proficiency in using a variety of collection techniques and equipment (apheresis or otherwise).
Nail Technician
TV Nails & Spa
Williamsville
01.2011 - 01.2021
- Providing high quality service to customers
- Ensuring workstation is kept clean and orderly
- Sanitizing and sterilizing instruments and equipment used on customers
- Ensuring supplies are sufficiently stocked
Youth Apprentice Intern
North-East Georgia Medical Center
Gainesville
09.2008 - 05.2009
- Assisted technicians and nurses with physical patient care
- Printed, organized, and distributed informational care forms to various departments
- Written and filed patient care forms
- Maintained inventories for healthcare workers
- Greeted and assisted patients upon admissions
Education
PHLEBOTOMY CERTIFICATION -
Erie 1 BOCES
West Seneca, NY01.2023
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
Daemen College
Amherst, NY12.2015
Skills
- Microsoft Office
- Bilingual: English and Vietnamese
- Time management
- Communication
- Venipuncture
- Donor care
- Professionalism
- Adaptability
- Compassion
- Blood collection
- Attention to detail
- Problem solving
- Team collaboration
- Compliance adherence
Timeline
Senior Blood Donor Care Specialist
Connectlife
02.2023 - Current
Nail Technician
TV Nails & Spa
01.2011 - 01.2021
Youth Apprentice Intern
North-East Georgia Medical Center
09.2008 - 05.2009
PHLEBOTOMY CERTIFICATION -
Erie 1 BOCES
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
Daemen College
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