Jennifer Fisher
Tonawanda,NY
Summary
Blood Donor Care Supervisor at ConnectLife with a proven track record in enhancing donor retention through exceptional customer service and relationship-building. Highly dependable and organized, I optimized donation processing procedures, while ensuring compliance with safety standards. Skilled in patient relations and clinical operations, I fostered a collaborative team environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Blood Donor Care Supervisor
ConnectLife
Williamsville
08.2022 - Current
- Led donor care team to ensure exceptional service quality and compliance with standards.
- Ensured adherence to safety procedures through continuous monitoring and compliance.
- Enhanced donor retention through exceptional customer service and relationship-building initiatives.
- Oversaw team performance, delivering consistent feedback and coaching to drive service quality enhancement.
- Oversaw organization, setup, and maintenance of donor interview and drawing areas, ensuring optimal functionality.
Sales Associate
Big Lots
Tonawanda, NY
05.2021 - 06.2022
- Assisted customers in product selection to enhance shopping experience.
- Maintained store organization and cleanliness to support operational efficiency.
- Operated cash register, processing transactions accurately and efficiently.
- Organized merchandise on shelves to maintain product accessibility and enhance customer experience.
Server
Campobello's Cucina Italiana
Williamsville, NY
10.2016 - 04.2020
- Delivered exceptional customer service to elevate dining experiences and ensure guest satisfaction.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Ensured cleanliness and organization of dining area to enhance guest satisfaction.
Education
Associate Of Applied Science - Health Sciences
Finger Lakes Community College
Canandaigua, NYHigh School Diploma -
Williamsville North High School
Williamsville, NY06.2020
Skills
- Strong attention to detail
- Consistently keeps environments clean and orderly
- Healthcare data systems
- Inventory tracking and restocking
- Effective team collaboration
- Adaptability
- Effective communication
Timeline
Blood Donor Care Supervisor
ConnectLife
08.2022 - Current
Sales Associate
Big Lots
05.2021 - 06.2022
Server
Campobello's Cucina Italiana
10.2016 - 04.2020
Associate Of Applied Science - Health Sciences
Finger Lakes Community College
High School Diploma -
Williamsville North High School