Nancy M. Michaud

Compassionate Support Specialist experienced in assisting individuals with disabilities, focusing on mental health in home and community settings. Delivered effective teaching of daily living skills and coping strategies to children and adults with special needs, addressing their unique challenges. While providing personal in home care.

In addition to extensive management experience in hospitality to enhance service. Waitress ,server, and Supervised in a resturant setting of Multitasking duties to provide best of service.

Worked with the public for over 40 years., Server and team leader, Supervisor, for over 20 years, Manager of Multiple corporate restaurants at many locations over 15 years, Business owner of two restaurants for 2 years, Recovery and Addiction experience 25 years. Facilitated and Coordinated Group education programs. 4 years, Staff Respite Supervisor in a Recovery Residential Living facility. 3 years, Assisted in Educational programs geared toward Women and Children Recovery., Assisted in teaching Coping skills in several different Areas of Abuse Issues., Spoke in behalf of several Non- Profit Organizations. 10 years, Have been involved in Children and Adult services over 7 years., Provided transportation to residents in Recovery Programs. 7years, Facilitated Parenting skills groups 5years, Facilitated Recovery groups 5 years, CPR and First Aid Certified. Since 2008, MHRT/C Certified.7 years, BHP Certified. 2011, Peer Support Certified. 2012, Internship; DHHS Child and Protective Services 2007, Certified in Mental Health First Aid Adult and Children 2014 & 2015, Certified in Women s Leadership Training 2014, Certified Educational Technician I, II, III, and No Child Left Behind Act (NCLBA) in Maine, Seeking LSW conditional certificate at this time and CADC as well, Supervised visitation of Parents and children, taught copying skills to parents and management skills to children. Recommended programs to assist parents parenting skills.

• Since 1994 to 2012 I have received over 15 Awards for my determination and Dedication to my Recovery, Management, Participation, Supervision, Facilitating and Education skills. Over Ten years of reference letters are available.
• Managed over six corporate business restaurants from Dover NH. And Portsmouth NH. To Massachusetts border. Started as a server was promoted to a shift leader then Assistant Manager.