Adrian Arias
Fort Mill,SC
Summary
Resourceful general maintenance worker with several years of hands-on experience carrying out various maintenance tasks to avoid malfunctions. Skilled in analyzing repair requests, resolving and troubleshooting common failures and stocking adequate maintenance materials. Friendly and fastidious team player possessing outstanding hand-eye coordination and manual dexterity.
Overview
27
27
years of professional experience
Work History
Supervisor
Ortega Services
Charlotte, NC
07.2021 - Current
- Managing the housekeeping department: Assigning tasks, ensuring they are completed efficiently, and overseeing the work of cleaning staff
- Training staff: Educating new employees on the organization's policies and procedures, cleaning and maintenance procedures, and the facility's layout
- Maintaining inventory: Keeping track of cleaning supplies and equipment
- Ensuring compliance: Adhering to health and safety regulations to protect customers and maintain the facility
- Providing guidance: Directing and monitoring the performance of cleaning staff, and providing feedback
- Resolving complaints: Addressing customer complaints about cleaning
- Provide support to facility maintenance department in different tasks and special projects
Customer Service Trainer
Instituto Nacional de Seguros
San Jose, Costa Rica
07.1997 - 10.2020
- Train customer care professionals, monitor their customer interactions, and provide feedback on where they can improve.
- Developed training material and procedures.
Education
Associate of Business Administration - Business Administration
Universidad Latina De Costa Rica
San Jose, Costa Rica11-2004
Skills
- Technical expertise and knowledge
- Leadership and management skills
- Problem-solving and decision-making abilities
- Communication and interpersonal skills
- Organizational and Time Management Skills
Timeline
Supervisor
Ortega Services
07.2021 - Current
Customer Service Trainer
Instituto Nacional de Seguros
07.1997 - 10.2020
Associate of Business Administration - Business Administration
Universidad Latina De Costa Rica
Similar Profiles
Juan WilliamsJuan Williams
Janitorial Staff Member at Ortega Cleaning ServicesJanitorial Staff Member at Ortega Cleaning Services
Edwin Trujillo OrtegaEdwin Trujillo Ortega
Housekeeper at Ortega SunriseHousekeeper at Ortega Sunrise
Ryan M IriarteRyan M Iriarte
Pet Sitter at Miguel OrtegaPet Sitter at Miguel Ortega
Rajesh KatanguriRajesh Katanguri
Project Test Manager at Hexaware Technologies IncProject Test Manager at Hexaware Technologies Inc
KAILEN FORDKAILEN FORD
Hospital Corpsman at United States Navy ReserveHospital Corpsman at United States Navy Reserve