Nancy Natividad
Flomaton,AL
Summary
Returning to work after retiring.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Cat Assignment for Progressive as Part of the National Catastrophe Response Team
Littleton Group
07.2021 - 12.2021
- Worked Auto PD and total loss claims, 10 hours a day, six days a week.
- My diary consisted mostly of wind, hail, flood, and total losses.
- Temporary position.
Transport scheduled Medicare patients
Boomerang Transport LLC and Provado Mobile Health
09.2019 - 07.2021
- To and from their homes to their medical and dentist appointments
- 1099 position
- M-F 6am to 6 pm range
Work from home position call center position for Turnkey Vacation Rentals
Lakeshore Staffing
01.2018 - 11.2018
- Company Overview: This company is similar to Airbnb or VRBO
- In this position, I was able to help people find the perfect place to have a family function or a quick getaway
- Other duties included creating problem cases, creating new door codes, answering questions by the guest, giving directions to lost travelers, addressing internet problems, explaining how to use the TV
- This company is similar to Airbnb or VRBO
Project Advisor-outbound Homeowner Customer Care Representatives
HomeAdvisor
03.2017 - 09.2017
- Is a combination of customer service and sales
- We make outbound calls to customers who have contacted us looking for a home improvement contractor to follow up on how the project is progressing
- We assist them in submitting another request if they are still in need of more estimates and attempt to upsell additional requests through HomeAdvisor
Education
High School Diploma -
Rocky Ford High School
Rocky Ford CO05-1975
Skills
- Claims processing
- Customer service
- Data entry
- Case management
- Insurance knowledge
- Scheduling appointments
- Dependable and responsible
- Verbal communication
- Self-Directed
- Decision-making
- Task prioritization
- Customer relations
- Relationship building
- Time management
- Problem solving
Timeline
Cat Assignment for Progressive as Part of the National Catastrophe Response Team
Littleton Group
07.2021 - 12.2021
Transport scheduled Medicare patients
Boomerang Transport LLC and Provado Mobile Health
09.2019 - 07.2021
Work from home position call center position for Turnkey Vacation Rentals
Lakeshore Staffing
01.2018 - 11.2018
Project Advisor-outbound Homeowner Customer Care Representatives
HomeAdvisor
03.2017 - 09.2017
High School Diploma -
Rocky Ford High School
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