Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Naylor Williams

Nancy Naylor Williams

Wake Forest,NC

Summary

Dynamic and reliable professional with a strong work ethic and exceptional customer service skills, honed at Lowes Foods. Proven ability to train new team members and resolve guest inquiries effectively. Experienced in money handling and maintaining cleanliness, ensuring a positive experience for customers and colleagues alike.

Overview

18
18
years of professional experience

Work History

Guest Services Cashier

Lowes Foods
08.2024 - Current
  • Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
  • Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
  • Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
  • Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
  • Processed returns and exchanges in accordance with company policies, maintaining customer trust and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Dollar Tree Stores
10.2022 - 08.2023
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Dietary Aide

Woodlyn Elementary School
09.2018 - 09.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Cashier

Dollar Tree Stores
06.2018 - 09.2020
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Teacher’s Assistant

Chester Community Charter School
09.2007 - 09.2018
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Completed daily reports on attendance and disciplinary performance.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Chester High School
Chester, PA

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Professional appearance
  • Customer service
  • Cleaning and sanitizing
  • Money handling
  • Written and verbal communication

Languages

English
Full Professional

Timeline

Guest Services Cashier

Lowes Foods
08.2024 - Current

Assistant Manager

Dollar Tree Stores
10.2022 - 08.2023

Dietary Aide

Woodlyn Elementary School
09.2018 - 09.2020

Cashier

Dollar Tree Stores
06.2018 - 09.2020

Teacher’s Assistant

Chester Community Charter School
09.2007 - 09.2018

Chester High School

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