Nancy Nordenstrom
Fargo,ND
Summary
Skilled Discharge Planner/Therapist with a proven track record at Prairie St John's, adept in treatment planning and building rapport. Demonstrated success in enhancing patient well-being through personalized care and effective crisis intervention. Achievements include significantly improving patient satisfaction and fostering trust through open communication, showcasing a blend of hard and soft skills.
Overview
13
13
years of professional experience
Work History
Discharge Planner/Therapist
Prairie St John's
06.2024 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Social Worker/Care Coordinator
The Ridge Treatment and Reentry Center
10.2022 - 03.2024
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Discharge Planner/Therapist
Prairie St John's
10.2012 - 10.2022
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
- Advocated for patients'' best interests, working closely with healthcare providers to develop appropriate treatment plans and interventions.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
Education
Master Of Social Work -
University of ND
Grand ForksBachelor Of Arts -
SUNY College At Plattsburgh
Plattsburgh, NYSkills
- Treatment Planning
- Building rapport
- Crisis intervention
- One-on-one sessions
Timeline
Discharge Planner/Therapist
Prairie St John's
06.2024 - Current
Social Worker/Care Coordinator
The Ridge Treatment and Reentry Center
10.2022 - 03.2024
Discharge Planner/Therapist
Prairie St John's
10.2012 - 10.2022
Master Of Social Work -
University of ND
Bachelor Of Arts -
SUNY College At Plattsburgh
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