Ajeenah Z. Maiden
Warren
Summary
I am a consistent, hardworking, highly motivated person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.
Experienced with client support and case management in social services. Utilizes strong communication and empathy to connect with diverse populations. Knowledge of crisis intervention techniques and community resource coordination.
Overview
20
20
years of professional experience
Work History
Social Services Worker/Discharge Planner
Medilodge of Shoreline
03.2021 - Current
- Conducted comprehensive assessments to identify clients'' needs and determine appropriate services.
- Maintained accurate and up-to-date case files, ensuring compliance with agency guidelines and state regulations.
- Improved client outcomes by developing and implementing individualized case plans.
- Developed strong rapport with clients by demonstrating active listening skills and empathetic understanding of their circumstances.
- Provided crisis intervention services, effectively deescalating tense situations and connecting individuals with appropriate support systems.
Day Center Lead
PACE of Southeast Michigan
04.2012 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Certified Nursing Assistant
Henry Ford Belmont/Advantage
04.2005 - 04.2013
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
No Degree - Certified Nurse Assistant
Visiting Nurses Association
Southfield, MI07-2002
Associate of Applied Science - Medical Office Assistant (Front And Back Office)
Detroit Business Institute
Riverview, MI04-1996
High School Diploma -
Pershing Senior High School
Detroit, MI06-1995
Skills
- Motivational interviewing
- Caseload management
- Multicultural sensitivity
- Client advocacy
- Substance abuse awareness
- Empathy display
- Behavioral assessment
- Progress documentation
- Family dynamics
- Staff education
- Mental health
- Disadvantaged youth programs
- Patient support
- Treatment Planning
- Disability support
- Elderly care assistance
Timeline
Social Services Worker/Discharge Planner
Medilodge of Shoreline
03.2021 - Current
Day Center Lead
PACE of Southeast Michigan
04.2012 - 07.2019
Certified Nursing Assistant
Henry Ford Belmont/Advantage
04.2005 - 04.2013
No Degree - Certified Nurse Assistant
Visiting Nurses Association
Associate of Applied Science - Medical Office Assistant (Front And Back Office)
Detroit Business Institute
High School Diploma -
Pershing Senior High School
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