Nancy Novak
Kenmore,WA
Summary
Driven professional with a history prior to being a sales consultant of working in the non profit and government sector. Skilled in building collaborations and organizing community-wide events, demonstrating exceptional communication and strategic planning abilities. Achieves significant outcomes by fostering inclusive, results-oriented environments.
Overview
5
5
years of professional experience
Work History
Michael's Subaru
Lithia Motors, Inc
2024.05 - Current
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
Carter Subaru
Carter Motorsports
2022.04 - 2024.05
- Operated efficiently using a CRM system to keep track of customer's, update sales information and build a book of sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person and internet requests for information.
- Cultivated lasting rapport with customers by providing accurate pricing and credit terms to meet customer objectives.
- Maximized customer retention by resolving issues quickly.
Sales Consultant
Kendall Subaru of Marysville
2019.06 - 2022.04
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Education
Bachelor of Arts - Recreation Managment
Seattle Pacific University
Seattle, WASkills
- Build collaborations with other agency's, including non profits, government and private sector groups.
- Develop successful programs to meet the needs of the population by using a needs assessments and creating ways for leadership to happen while designing a model with participants input.
- Organize community wide events, fundraisers, and cultural observances.
- Participating in inclusive planning by facilitating, inviting and including a diverse group to brainstorm ideas.
Accomplishments
- Lettered in Division II Women's Basketball at Seattle Pacific University
- In 2021 walked 500 miles of the French Way of the Camino de Santiago, Spain and France
- Created the first Empty Bowls community event to support the Lake Stevens Community Food Bank
Timeline
Michael's Subaru
Lithia Motors, Inc
2024.05 - Current
Carter Subaru
Carter Motorsports
2022.04 - 2024.05
Sales Consultant
Kendall Subaru of Marysville
2019.06 - 2022.04
Bachelor of Arts - Recreation Managment
Seattle Pacific University
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