Mitchell Rocha
Los Angeles,CA
Summary
Equipped with diverse and promising skill sets, conductive to creating positive team relationships resulting in optimal customer service.
Overview
18
18
years of professional experience
Work History
Independent Contractor
Uber, Lyft
Los Angeles, CA
01.2022 - Current
- Completed over 11,000 rides maintaining a 5-star rating and clean driving record.
- Provided excellent service and attention to customers when face-to-face or through phone conversation.
- Maintained a clean and sharp appearance
Construction Laborer
Midwest Drywall Co
Big Sky, MT
02.2021 - 08.2021
- Assisted skilled tradesmen in framing, carpentry, and sheet-rocking areas.
- Maintained construction areas in a neat, clean, and organized fashion to keep worksites operating efficiently.
- Performed heavy labor such as hauling material, digging and shoveling snow.
- Utilized all tools and equipment safely according to instruction.
Restaurant Manager
El Compadre Inc
Hollywood, CA
11.2005 - 12.2020
- Ensured high levels of guest satisfaction, food quality, and restaurant cleanliness.
- Encouraged a positive and collaborative environment for all staff improving productivity/morale.
- Consistently exceeded sales goals by training staff on upselling techniques.
- Resolved customer issues and complaints to ensure repeat business .
Education
No Degree - History
Mt San Antonio College
Walnut, CAHigh School Diploma -
Charter Oak High School
Covina, CA05.2008
Skills
- Communication
- Detail oriented
- Problem solving
- Customer service
- Teamwork
- Work ethic
References
References available upon request.
Timeline
Independent Contractor
Uber, Lyft
01.2022 - Current
Construction Laborer
Midwest Drywall Co
02.2021 - 08.2021
Restaurant Manager
El Compadre Inc
11.2005 - 12.2020
No Degree - History
Mt San Antonio College
High School Diploma -
Charter Oak High School