NANCY PATEL
Palatine,IL
Summary
Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in 340B, meds to bed, pharmacotherapy, and long acting injectables. Bringing successful career history comprising more than 24 years.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Ascension RX
08.2022 - Current
- Developed and grew pharmacy operations from ground up with implementation of meds to bed, pharmacotherapy.
- Perform and supervise all aspects of pharmacy operation, ensuring efficiency and effectiveness in all procedures.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Monitored and reconciled 340B inventory, ensuring availability for underserved patient populations in the outpatient pharmacy setting.
- Certified and developed workflow to administer long acting injectables in an outpatient setting.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
- Generated net profit of $1.7M in the since grand opening Aug 2022.
- Contributed to significant growth in pharmacy revenue by expanding range of services offered.
- Boosted pharmacy's public image by initiating health awareness campaigns in local community.
- Achieved significant cost savings by negotiating better terms with pharmaceutical suppliers.
Pharmacist
Resurrection Medical Center
04.2021 - 08.2022
- Collaborate with healthcare professionals to provide comprehensive medication information in
monitoring medication therapy for safety, quality and effectiveness of drug regimens. - Developed and implemented medication management policies and procedures resulting in
improved medication safety and accuracy. - Recommended appropriate clinical programs such as Immunization, Medication Therapy
Management (MTM), and Diabetes Care Specialist. - Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Manager
Walmart
05.2015
- Supervise, monitor and evaluate the quality and effectiveness of patient care provided by pharmacy staff while filling over 1500 prescriptions per week and managing daily activities with regards to effective operations and communications
- Responsible for the appropriate budgeting, purchasing, control and security of all drug products and medical supplies
- Increased pharmacy revenue by 24% from FY19-21 through compliance, building customer relations, and maximizing scripts sold
- Exceeded target for Immunizations by 25% including Flu, Pneumonia, Shingles, M-M-R, Tdap, and Hepatitis
- Decreased inventory value by 23% by implementing and educating staff on ordering cost saving medications and completing returns in timely manner
- Mentored and coached staff RPH and technicians through on-boarding, open communication, training and development opportunities and performance management processes
- Helped with certification process for 4 technicians to become an immunizer
- Directed with set-up, staffing, training and executed with success Regional drive-thru Flu Clinic for Elgin School District and Covid Testing site for Aurora.
Pharmacy Manager
CVS
08.2010
- Proactively performed multiple pharmaceutical functions, such as filling prescriptions, counseling patients, maintaining paperwork, and ensuring customer satisfaction through monitoring operational workflow and to prevent errors
- Coordinated activities associated with purchasing of pharmaceutical drugs; organized and returned all outdated and/or recalled medications while monitoring and maintaining inventory
- Held responsibility for quality assurance, security of controlled substance, and disposal of hazardous waste drugs, as well as all aspects of adherence to licensure requirements
- Initiated and operated successful community-based immunization program
- Utilized computerized pharmacy information management system and Excel to track inventory and maintain accuracy of pharmacy records
- Established and cultivated significant relationships with physicians, nursing, and other allied healthcare staff necessary to provide quality pharmacy services and customer support
- Maintained the highest levels of customer service at all times; immediately identified, addressed, and resolved all customer service issues
- Provided relevant information to patients regarding drug dosage and drug interactions
- Recommended over-the-counter medications and available medical devices to pharmacy customers
- Developed open communication and teamwork among pharmacy staff in order to improve operations.
Education
PharmD -
Purdue University
06.2010
Skills
- Training and mentoring
- Patient education and counseling
- Performance Metrics
- Medicare and Medicaid process
- Profitability Strategies
- Workflow Optimization
- Pharmacy operations management
Languages
Gujarati
Full Professional
Certification
- Licensed as a pharmacist in Illinois EXP: 03/31/2026
- Certification of Completion in Psychotropic Long-Acting Injectables (LAI)
- AphA Immunization certification
Timeline
Pharmacy Manager
Ascension RX
08.2022 - Current
Pharmacist
Resurrection Medical Center
04.2021 - 08.2022
Pharmacy Manager
Walmart
05.2015
Pharmacy Manager
CVS
08.2010
PharmD -
Purdue University
- Licensed as a pharmacist in Illinois EXP: 03/31/2026
- Certification of Completion in Psychotropic Long-Acting Injectables (LAI)
- AphA Immunization certification
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