Nancy Ramirez
San Rafael,CA
Summary
Adepta in creative problem-solving and verbal communication, successfully drove business growth through strategic planning and efficient team mentoring. Demonstrated exceptional policy enforcement and leadership, enhancing customer and employee satisfaction. Skilled in operational efficiency and fostering workplace excellence.
Overview
24
24
years of professional experience
Work History
Server
Salt and Pepper Shakers From Mary's
07.2021 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas .
Server
Tiburón Tavern
12.2021 - 12.2023
- Cultivated warm relationships with regular customers.
- Explained menu items and offer the specials of the day.
Cashier/barista
Sol Food
05.2017 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Server
Chevysfreshmex
12.2000 - 08.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas .
- Served food and beverages promptly with focused attention to customer needs.
General Manager
Sonoma Latina Grill
09.2011 - 03.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Shift Leader
Baja Fresh
12.2001 - 08.2010
- Trained new employees and delegated daily tasks .
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
College of Marin
Greenbrae, CASkills
- Verbal and written communication
- Role modeling
- Creative problem solving
- Policy enforcement
Languages
English
Elementary
Spanish
Elementary
Timeline
Server
Tiburón Tavern
12.2021 - 12.2023
Server
Salt and Pepper Shakers From Mary's
07.2021 - Current
Cashier/barista
Sol Food
05.2017 - 08.2023
General Manager
Sonoma Latina Grill
09.2011 - 03.2017
Shift Leader
Baja Fresh
12.2001 - 08.2010
Server
Chevysfreshmex
12.2000 - 08.2018
College of Marin
Similar Profiles
Melanie ConnellMelanie Connell
Server at El Bistro By Salt N PepperServer at El Bistro By Salt N Pepper
Aniela LopezAniela Lopez
Cashier at Dash of Salt & PepperCashier at Dash of Salt & Pepper
Eric JinEric Jin
Kitchen Hand at Salt&Pepper TakeawayKitchen Hand at Salt&Pepper Takeaway