Nancy Ramos Reyes
Manassas,VA
Summary
Proven ability to enhance workplace cleanliness and customer satisfaction, demonstrated during roles at ABM Industries and Dollar Tree. Skilled in efficient cleaning methods and customer service, achieving significant improvements in environment sanitation and client relations. Excels in cash handling and task prioritization, ensuring operational excellence and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Cleaner
ABM Industries
Manassas, VA
07.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Associate
Dollar Tree
Manassas, VA
04.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Diploma -
Unity Reed High School
Manassas, VA06.2021
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Customer Service
- Basic Mathematics
- Task Prioritization
- Stocker
- Shelf Stocking
- Truck unloading
- Patience and Empathy
- Cash Handling
- Cash Register Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaner
ABM Industries
07.2024 - Current
Sales Associate
Dollar Tree
04.2023 - 04.2024
Diploma -
Unity Reed High School