Dynamic Store Manager with 16 years of experience in customer service and store operations. Expertise in training staff and optimizing processes to enhance customer relations and team performance.
Overview
16
16
years of professional experience
Work History
Store Manager
Black Swamp Area Council
Lima, OH
07.2010 - Current
Supervised daily store operations, ensuring compliance with company policies and procedures.
Implemented inventory management systems to optimize stock levels and reduce waste.
Trained and mentored staff on customer service best practices to enhance team performance.
Completed point of sale opening and closing procedures.
Education
Associate of Science - Legal Secretary/Word Processing
Northwestern Business College
Lima, OH
1991
Skills
Customer service
Customer relations
Multitasking and organization
Store operations
Friendly and positive
Timeline
Store Manager
Black Swamp Area Council
07.2010 - Current
Associate of Science - Legal Secretary/Word Processing