Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nancy Rios

Alexandria,VA

Summary

Dynamic professional with extensive experience in accounts payable and receivable management at Dominion Electric Supply Company, Inc. Proven track record in streamlining financial processes and enhancing client relationships. Skilled in QuickBooks and employee training, delivering exceptional customer service while achieving cost savings through effective negotiation and relationship management.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Accounts Payables

Dominion Electric Supply Company, Inc.
Alexandria, VA
01.2022 - 01.2024

- Ensured accuracy of past due accounts with regular evaluations.

- Streamlined payables through efficient systems.

- Organized financial records for audit accessibility.

- Collaborated with sales for accurate invoicing and timely collections.

- Managed invoicing and credit imaging for better records.

- Followed up on overdue invoices to reduce receivables.

- Enhanced client relationships through effective communication.

- Reviewed aged receivables for prompt follow-up.

Office Manager

SP Plus Parking
Alexandria, VA
03.2021 - 12.2021

- Handled sensitive information with confidentiality.

- Provided exceptional customer service for client inquiries.

- Maintained accurate financial records through regular reconciliation.

- Managed office inventory and ordered supplies.

- Assessed supplies to prevent shortages.

- Enhanced team productivity by delegating tasks.

Manager

Fashion Tubs
Alexandria, VA
01.2016 - 03.2021

- Motivated employees to boost productivity and engagement.

- Completed tasks on time.

- Maintained a professional and safe environment.

- Improved customer satisfaction by resolving disputes.

- Cross-trained employees to enhance team performance.

- Managed costs to stay within budget.

- Built strong relationships with customers and suppliers.

- Fostered a culture of engagement and learning.

- Enhanced safety procedures for a safer workplace.

- Achieved goals through strategic planning and metrics.

Assistant Manager

Home Depot
02.2005 - 01.2016

- Supervised daily operations and maintained store cleanliness for better customer experience.

- Built strong staff relationships to foster a positive environment.

- Monitored cash intake and resolved customer complaints to improve satisfaction.

- Assisted customers by understanding their needs and managed inventory to minimize stockouts.

- Mentored junior staff and promoted repeat business through exceptional service.

Assistant Manager

National Tire and Battery
Alexandria, VA
01.2000 - 01.2005

Support daily operations and provide exceptional customer service. Assist with scheduling, training, and motivating staff, as well as conducting performance evaluations. Help achieve sales goals, manage inventory, and ensure product availability. Address customer inquiries and operational challenges, and assist the store manager in developing performance-enhancing strategies.

Education

High School Diploma - Business

Aldine High School
Houston, TX

Skills

  • Accounts payable
  • Accounts receivable
  • Invoicing accuracy
  • Financial recordkeeping
  • Relationship management
  • Customer service
  • Employee training
  • Quickbooks
  • Word processing
  • Accounts payable management
  • Accounts receivable management
  • Invoice processing
  • Microsoft Excel expertise

Certification

VA Contractor-Class A or Class B

Languages

Spanish
Professional Working

Timeline

Accounts Payables

Dominion Electric Supply Company, Inc.
01.2022 - 01.2024

Office Manager

SP Plus Parking
03.2021 - 12.2021

Manager

Fashion Tubs
01.2016 - 03.2021

Assistant Manager

Home Depot
02.2005 - 01.2016

Assistant Manager

National Tire and Battery
01.2000 - 01.2005

High School Diploma - Business

Aldine High School
Nancy Rios