NANCY Ruiz
Mansfield,TX
Summary
Qualified Transaction Coordinator with strong background in managing real estate transactions. Efficiently coordinated numerous closings, ensuring all documentation was accurate and deadlines met. Demonstrated organizational skills and attention to detail, facilitating seamless communication between all parties involved. Skilled in document preparation, contract management, and client relations. Known for reliability and delivering results efficiently.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transaction Coordinator
Self-Employed / Contract
01.2022 - Current
- Coordinate residential real estate transactions from contract to close
- Ensure timely completion of documents, inspections, and deadlines
- Communicate with buyers, sellers, agents, lenders, and title companies to ensure a smooth process
- Review all files for compliance and upload to brokerage systems
- Prepare and send commission disbursement authorizations (CDAs)
- Maintain regular communication with clients to provide updates and resolve issues promptly
- Managed transaction documentation and ensured compliance with industry regulations
- Coordinated communication between clients, agents, and title companies to facilitate smooth transactions
- Trained new staff on transaction management systems and best practices for client interaction
- Developed customized solutions for clients' unique transaction needs, improving overall satisfaction
- Streamlined processes for document preparation and submission, enhancing workflow efficiency
Operations Manager
Eric Gerard Realty
02.2021 - 10.2024
- - Onboard new agents
- - Manage buyer contracts from executed contract through closing
- - Oversee all aspects of listings from paperwork through closing
- - Send out Monday morning email to agents to set weekly goals
- - Have weekly one-on-one sessions (via telephone) with each agent to support goal achievement
- - Listen to calls in CRM to offer assistance with scripts
- - Handle transaction reports in CRM
- - Send monthly closing reports to CPA
- - Check files for compliance and create CDAs for agents
- - Request client reviews and create social media posts
- - Plan client events, such as Pie Day
- Led cross-functional teams to implement strategic initiatives, improving service delivery and client satisfaction.
Office Assistant
Key 2 The City Realty
01.2020 - 01.2021
- - Assisted agents with file preparation and compliance
- - Maintained office calendar and scheduling
- - Onboarded new agents and provided administrative support to Broker
- - Handled miscellaneous office and transaction support duties
Real Estate Agent
RE/MAX Arlington
01.2016 - 01.2019
- - Worked closely with buyers to identify and secure homes that met their needs
- - Conducted open houses to promote listings and attract buyers
- - Followed up on online leads to convert them into active clients
- - Participated in continuous training to stay current on industry regulations
Real Estate Agent
Keller Williams Arlington
01.2012 - 01.2015
- - Worked closely with buyers to identify and secure homes that met their needs
- - Conducted open houses to promote listings and attract buyers
- - Followed up on online leads to convert them into active clients
- - Participated in continuous training to stay current on industry regulations
Skills
- Transaction Coordination
- Compliance & Documentation
- CRM Management
- Spanish Fluency
- Agent Onboarding & Support
- Strong Communication
- Social Media Posting
- Teamwork and collaboration
- Client relationship building
- Transaction monitoring
- Deadline management
- Contract comprehension
Certification
- Texas Real Estate License - Active since October 2012
Timeline
Transaction Coordinator
Self-Employed / Contract
01.2022 - Current
Operations Manager
Eric Gerard Realty
02.2021 - 10.2024
Office Assistant
Key 2 The City Realty
01.2020 - 01.2021
Real Estate Agent
RE/MAX Arlington
01.2016 - 01.2019
Real Estate Agent
Keller Williams Arlington
01.2012 - 01.2015
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