Nancy Saeedi
Laguna Hills,United States
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer service and sales industry. Motivated to maintain customer satisfaction and contribute to company success.
Expert in residential interior design projects .
Seeking entry-level opportunities to expand skills while facilitating company growth.
Motivated to maintain customer satisfaction and contribute to company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Articulate, Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
21
21
years of professional experience
Work History
Customer Service, Problem Solving, Managing
Stylish home Staging
04.2021 - Current
- Developed and updated databases to handle customer data.
- Visited home sites when necessary to assess and fulfill customer needs.
- Designed floor plans, elevations, and 3D perspective.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
Design Consultant
Ethan Allen
10.2014 - 06.2020
- Managed internet sales leads from first contact to completed sale, resolving customer issues quickly and efficiently.
- Presented floor plans and elevations from computer-guided software and worked with clients to tailor plans to needs.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Contacted other contractors to assist in job duties.
- Met with over 20 customers per week to discuss design vision and individual needs.
- Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
Design Consultant
Linders Furniture
11.2008 - 09.2014
- Developed lasting relationships with customers, leading to increased sales and mutually beneficial satisfaction.
- Educated customers on product and service offerings.
- Provided sales and customer service assistance to walk-in traffic
- Drove sales and customer service while assisting guests with [Type] services.
- Collaborated with sales and customer service departments to resolve billing issues, improving customer satisfaction rates.
Interior Design Management
MNC remodeling
12.2005 - 10.2008
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Championed exceptional customer service practices that resulted in numerous repeat clients and referrals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Stayed current on emerging trends in interior design, incorporating fresh ideas into unique client experiences.
Interior Design Consultant
RITZ INTERIORS
01.2003 - 11.2005
- Designed specialized projects, including color and material for ergonomic corporate interiors.
- Implemented client needs from schematic design to construction document phase and installation.
- Cultivated positive working partnerships between architects builders contractors allowing for smoother project execution.
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
Education
Associate of Arts - Interior Design
Saddleback College
Mission Viejo, CA05.2009
Skills
- Excellent Communication
- Handling Customer Complaints
- Sales and Operations
- Problem-solving aptitude
- Complaint resolution
Websites
Languages
English & Farsi
Professional Working
Timeline
Customer Service, Problem Solving, Managing
Stylish home Staging
04.2021 - Current
Design Consultant
Ethan Allen
10.2014 - 06.2020
Design Consultant
Linders Furniture
11.2008 - 09.2014
Interior Design Management
MNC remodeling
12.2005 - 10.2008
Interior Design Consultant
RITZ INTERIORS
01.2003 - 11.2005
Associate of Arts - Interior Design
Saddleback College
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