Nancy Salazar-Hernandez
Metter,GA
Summary
I excel in a fast-paced environment, showcasing my ability to multitask and maintain professionalism under pressure. My fluency in bilingual communication and strong customer service skills significantly enhanced guest satisfaction and team collaboration, leading to a noticeable improvement in service delivery and client relations. Maintaining a professional appearance and demeanor and expertly completing assigned tasks with focus and quality will always be a priority. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Shadowing Student
William W. Clance, DMD, PC
2024.06 - 2024.07
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Enhanced student comprehension by incorporating real-world examples and case studies.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Waitress/Bartender/Cashier
El Sombrero Mexican Restaurant
2015.08 - 2023.06
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tasks and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Associate of Applied Science - Dental Hygiene
Southeastern Technical College
Vidalia, GA05.2026
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Professionalism and Etiquette
- Fluent Bilingualism
- Client Confidentiality
- Note-taking Techniques
- Memory retention
- Accurate Translation
Timeline
Shadowing Student
William W. Clance, DMD, PC
2024.06 - 2024.07
Waitress/Bartender/Cashier
El Sombrero Mexican Restaurant
2015.08 - 2023.06
Associate of Applied Science - Dental Hygiene
Southeastern Technical College
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