CSR/Department Head
Retail
- Maximized sales by maintaining flow of merchandise from warehouse to sales floor
- Improved customer relations with exceptional product knowledge and personalized service recommendations.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
- Identified opportunities for process improvements, leading to increased efficiency in handling customer interactions.
- Collaborated with management to develop strategies for enhancing overall customer experience.
- Supported marketing initiatives by promoting special offers or loyalty programs during customer interactions, driving increased revenue streams for the organization.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
