Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Rojas

Brawley,CA

Summary

Proven leader with a track record of enhancing team productivity through innovative workflow processes and performance standards. Skilled in customer service and fiscal management, adept at employee coaching and fostering collaboration. Excels in aligning team objectives with strategic company goals, ensuring efficiency and success.

Overview

12
12
years of professional experience

Work History

Team Leader Manager

Jack in the Box
08.2018 - Current
  • Resolved customer service issues by finding immediate solutions, and decreasing escalations
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Team Member

McDonald's Restaurant
12.2012 - 08.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

No Degree -

Imperial Valley College
Imperial, CA

High School Diploma -

Imperial High School
Imperial, CA
06.2012

Skills

  • Customer Service/Focus
  • Team Leadership/Collaboration/Communication
  • Fiscal/Budget/Financial Management
  • Organizational Skills

Timeline

Team Leader Manager

Jack in the Box
08.2018 - Current

Team Member

McDonald's Restaurant
12.2012 - 08.2018

No Degree -

Imperial Valley College

High School Diploma -

Imperial High School

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Isis Rojas