Nancy Tran
Worcester,MA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Intern
UMass Memorial Medical Center - University Campus
Worcester, MA
01.2022 - 05.2022
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Supported senior staff members in the completion of complex projects within deadlines.
- Attended and participated in meetings and brainstorming sessions with team members.
- Demonstrated respect, friendliness, and willingness to help whenever needed.
- Gained hands-on experience in medical training facilities to explore the medical field school programs.
- Gathered, organized, and input patient information into digital databases.
- Assisted with day-to-day operations, working efficiently, and productively with all team members.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Intern
Ecotarium
Worcester, MA
02.2022 - 02.2022
- Skilled at working independently and collaboratively in a team.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks, and providing feedback.
- Worked with children of different ages (5-10)
- Created new project plans for children when original idea did not go according to plan.
- Assisted children in new learning activities and teaching them about animals of wildlife community.
- Applied effective time management techniques to meet tight deadlines.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Proofread documents before submitting them for review.
- Performed wound cleaning, bandaging, splinting and taping.
Volunteer
Regional Environmental Council Farmer’s Market
Worcester, MA
06.2021 - 08.2021
- Harvested vegetables to make ready for sale and consumption by picking, cleaning and packing with labels.
- Fed and watered livestock and monitored food and water supplies.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Used strong interpersonal communication skills to convey information to others.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Maintained clean, neat and operational facilities to serve program needs.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Education
High School Diploma -
North High School
Worcester, MA06-2022
Skills
- Teamwork and Collaboration
- Team Building
- Critical Thinking
- Attention to Detail
- Training & Development
- Flexible and Adaptable
- Task Prioritization
- Flexible Schedule
- Communication Skills
- Relationship Building
- Time Management
- Team Collaboration
Affiliations
- Participated in several extracurricular activities, 2021-2022
- Participated in Yearbook Committee, 2021-2022
- Participated in Welcoming Committee, 2021-2022
- Participated in Senior Event Committee, 2021-2022
- Participated in Prom Committee, 2021-2022
- Member of National Honor Society, 2019-2022
Accomplishments
- Selected Senior to be North High School student representative of Massachusetts High School student council committee.
- Selected to be Class President 3 years in a row, 2019-2022
- Selected to be North High School National Honor Society's President
- Achieved recognition in the North high School's newsletter when help sorting and donating prom dresses to students who were not able to afford them and give for free.
- Gave a speech to the North High School class of 2022 during graduation serving as the class president for student council and National Honor Society.
Timeline
Intern
Ecotarium
02.2022 - 02.2022
Intern
UMass Memorial Medical Center - University Campus
01.2022 - 05.2022
Volunteer
Regional Environmental Council Farmer’s Market
06.2021 - 08.2021
High School Diploma -
North High School