Nancy Trevizo
El Paso,TX
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
16
16
years of professional experience
Work History
Security Supervisor
Securitas Security Services USA
02.2021 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
Server
Great American Steak House
03.2019 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Manager
Burritos Mendoza
03.2013 - 02.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Spanish Interpreter
Cyracom Intl
01.2008 - 02.2013
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Reviewed translated content for cultural sensitivity and use of universal Spanish.
Education
High School Diploma -
Gadsden High School
Anthony, NMMedical Assistant - Phlebotomy
Annamark College
Santa Teresa, NM05.2007
Skills
Bilingual
Responsible
Reliable
Punctual
People Person
Excellent Customer service skills
Team Worker
Fast Learner
Timeline
Security Supervisor
Securitas Security Services USA
02.2021 - Current
Server
Great American Steak House
03.2019 - 02.2021
Restaurant Manager
Burritos Mendoza
03.2013 - 02.2019
Spanish Interpreter
Cyracom Intl
01.2008 - 02.2013
High School Diploma -
Gadsden High School
Medical Assistant - Phlebotomy
Annamark College
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